T. J. MORRIS LIMITED

The company’s standard payment terms are 30 days from the date of invoice. These terms apply as the default for supplier payments, although alternative terms may be agreed where commercially appropriate. As a retailer bound by the Groceries Supply Code of Practice (GSCOP), the company operates on a principle of fair dealing and acts in good faith with all suppliers.

TJ Morris Limited operates a clear process for identifying, reviewing, and resolving supplier payment disputes. Where an invoice query arises, the supplier is notified of the nature of the dispute as soon as reasonably practicable. The relevant buying, goods receiving or accounts payable team reviews the issue, including purchase order details, delivery records, pricing, quantities, tax, credit notes, and supporting documentation, as appropriate.
Suppliers are asked to provide any missing or corrected information promptly so that matters can be resolved without unnecessary delay. Once a dispute has been investigated and agreed, the invoice is either approved for payment in line with the applicable payment terms or returned to the supplier for correction.
The business aims to resolve disputes fairly, consistently, and as quickly as possible. Suppliers are encouraged to engage directly with their designated Category Buyer or, where GSCOP applies to the supplier, with the independent Code Compliance Officer (CCO), in accordance with the Groceries Supply Code of Practice (GSCOP).
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