EPSON TELFORD LIMITED

Policies described

Freedom of workers to terminate employment Freedom of movement Freedom of association Prohibits any threat of violence, harassment and intimidation Prohibits the use of worker-paid recruitment fees Prohibits compulsory overtime Prohibits child labour Prohibits discrimination Prohibits confiscation of workers' original identification documents Provides access to remedy, compensation and justice for victims of modern slavery

Training described

Your whole organisation Your front line staff Human resources Executive-level staff Procurement staff Your suppliers

Worker engagement and working conditions

Your suppliers Civil society organisations Professional auditors Workers within your organisation Workers within your supply chain Law enforcement, such as police, GLAA and other local labour market inspectorates

Social audits

Audit conducted by your staff Third party audit arranged by your organisation Audit conducted by your supplier’s staff Third party audit arranged by your supplier Announced audit Unannounced audit

Grievance mechanisms

Using anonymous whistleblowing services, such as a helpline or mobile phone app Through trade unions or other worker representative groups

Other monitoring

Our whistleblowing hotline has been provided to suppliers and supply chain, so we can independently investigate any issues reported to us. Our reporting website is at www.epson.eu/ethicspoint

Demonstrated progress

Epson will continue to review the effectiveness of the steps it has taken to ensure that there is no slavery or human trafficking in its supply chains. Our main production sites have rated as per the Responsible Business Alliance Validated Assessment Programme. All have been rated Platinum or Gold status. To further improve we will continue to monitor and review, and further enhance our policies and procedures in line with legislation and best practice.

Reported risks and mitigations

• Risk: Human rights risks throughout operations but particularly at production sites in Southeast Asia, where the risk of human rights violations is generally considered to be higher.
• Area: Within your supply chains
• Tier: Tier 1 suppliers Tier 2 suppliers Tier 3 suppliers and below
• Location: China United Kingdom Indonesia India Japan Malaysia Philippines Thailand
• Mitigation: Supply chain complete a CSR self-assessment questionnaire (SAQ). The CSR SAQ, which consists of questions concerning human rights and labour, health and safety, environmental issues, ethics, and management systems, to assess compliance. When suppliers are found to be high-risk as a result of their score on the SAQ or high-risk in terms of labour, we have them undergo an audit in accordance with RBA criteria and support their efforts to improve. We also visit all of our manufacturing facilities.
• Risk: Risk of a lack of engagement with corporate social responsibility and sustainability practices throughout our supply chain and manufacturing facilities.
• Location: China Indonesia India Japan Malaysia Philippines Thailand
• Mitigation: Epson engages its suppliers throughout the year in many forms and at many different levels. An annual Supplier Conference is held in Japan as a top-level event at which we explain our procurement policies. We provide suppliers with an overview of our operations and share with them our important policies. Seiko Epson’s president and chief operating officers explain the company’s policies and the divisions’ policies. We request that suppliers practice socially responsible procurement.
• Risk: Risk of non-conformant conflict minerals in production process from conflict affected and high risk countries across the globe.
• Mitigation: We ask suppliers to support responsible mineral sourcing. We conduct surveys on materials used in products in accordance with “Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas” issued by the OECD. If answers indicate that it was unable to verify whether minerals were certified as conflict-free under the RMI’s Responsible Minerals Assurance Program (RMAP), we work with the supplier to encourage the smelter to obtain RMAP certification.