CROWN TRAVEL LIMITED

Crown Travel Limited standard payment terms are 30 days from receipt of invoice on normal qualifying contracts unless specifically agreed although many suppliers offer net monthly payment terms. The creditors are paid twice monthly with payment runs being produced every two weeks. This results in suppliers being paid for invoices both before and after the 30 days standard terms. As suppliers offer net monthly payment terms these invoices tend to be paid at 45 days after the invoice date and the shortest standard terms do not apply to these accounts. For net monthly accounts, invoices received in month one are paid in month two.

The Company is committed to dealing with its suppliers in a fair, honest and professional manner and as close to contractual terms as we possibly can. We do our utmost to resolve queries quickly and to everyone’s satisfaction. It is important to us that there is no negative impact on our customers experience and our supplier relationships are essential in delivering the first class services our customers expect. A close working relationship and good payment performance is paramount in our business.
All our suppliers have a personal point of contact with the Accounts Payable Department and either email or telephone the team member to discuss payment concerns. The Accounts Payable Executive will work closely with the supplier and our departments to understand why an invoice is not approved or not yet paid. Every effort is made to ensure the invoice is included in the next payment run or if necessary an additional payment is requested.