COMMUNITY INTEGRATED CARE

Payment 30 days after invoice date

Any disputes will be handled by the Facilities Department / Finance Department in the initial instance, depending on the nature of the issue. Should any dispute or difference of opinion arise under the Agreement between Community Integrated Care and the supplier that is unable to be resolved in this manner, including any dispute or difference as to the giving or failure to give any decision, opinion, instruction, direction, certificate, authorisation or valuation, whether during the progress of the works/ services or after their completion or breach of the contract, then the parties shall follow a more formal dispute resolution procedure, as follows. Either party may deliver a notice to the other party setting out the nature of the dispute and its full particulars together with relevant supporting documentation. Upon service of the Dispute Notice the relevant senior authority of the supplier and the Chief Executive Officer of Community Integrated Care shall attempt in good faith to resolve the dispute. If the relevant senior authority of the supplier and the Chief Executive Officer of Community Integrated Care are for any reason unable to resolve the dispute within 30 days of it being referred to them the parties will be referred to the Arbitrator.