JJ FOOD SERVICE LIMITED

Standard payment terms for all suppliers is 30 days from the date of invoice. Payment terms for each supplier are negotiated as part of the assessment and review process of purchasing with them. The company will seek to accommodate all reasonable terms.

Payments are made by bank transfer. If the due date falls on a weekend or bank holiday, payment is made so that the funds are received by the supplier on the prior working day. Our aim is to pay our suppliers on or before the due date wherever possible, though there are a number of reasons why this does not always occur (e.g. queries with specific invoices, administrative and processing delays). We are well aware of the importance of paying our suppliers within agreed terms and are looking to minimise the percentage of payments that are not made within the agreed terms.

If JJ Food Service Ltd believes that an invoice cannot be fully paid for whatever reason, it will contact the supplier by email or phone as soon as it can and explain the concerns. Our suppliers will investigate the dispute and submit either counter arguments to verify the invoice or raise the necessary documentation to correct the invoice.

Disputes are normally handled by the company’s Accounts Payable team who work closely with the relevant department (normally our Purchasing team) on all disputes. If necessary, unresolved disputes are escalated to senior management on an exception basis.