SKY SUBSCRIBERS SERVICES LIMITED

Our standard terms are between 30 and 60 days from the receipt of a valid invoice. On receipt of a valid invoice these invoices are included in a weekly payment run as they fall due.

Across the companies that are held within our main supplier ledger we paid 90.1% of our invoices on time and within the agreed payment terms. We paid 44.9% of invoices within 30 days and 50.6% within 60 days. On average we paid suppliers 37.3 days from receipt of invoice to funds into suppliers’ bank accounts.

At Sky, we aim to resolve disputes or queries regarding invoices and payment as quickly as possible. Should you have a query regarding the expected payment date of an invoice, you can contact our Accounts Payable helpdesk who will be able to advise further at the following address aphelpdesk@sky.uk.
For contractual disputes, not necessarily related to payment date enquiries, you should follow the procedure contractually agreed and, if none, then please contact the individual(s) who ordered the goods or services you have provided.

When an invoice dispute is received, it should if possible be resolved at point of contact with the Accounts payable team. If this is not possible, the query will be escalated to the business contact and a relevant senior finance contact. When resolved, the invoice will be available for payment on the next standard payment run.