CARE UK COMMUNITY PARTNERSHIPS LTD

Care UK offers favourable supplier payment terms of a maximum of 45 days from date of receipt of invoice, with many suppliers being on payment terms of 30 days from date of receipt of invoice or less. For many years Care UK has operated a weekly payment run each Friday. Our payment run captures all approved invoices due for payment up to the Friday. This results in a proportion of invoices being paid up to 6 days passed agreed terms. For invoices not paid within the agreed terms, around 90% of these are paid within one week (or less) of the due date. Taking this into account this reduces the ‘’invoices due but not paid within agreed terms’’ statistic to 6%. We are proud to support numerous smaller suppliers and sole traders to whom we commonly offer payment terms of between 7 and 14 days. It should be noted that the financial year for the legal entity Care UK Community Partnerships Limited is moving to a January to December period with effect from 1st January 2025.

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At Care UK we aim to resolve all queries and disputes regarding invoices and payments as quickly as possible. Disputes are directly managed by the invoice approvers with the support of a dedicated accounts payable team. The team can be contacted by email or phone Monday to Friday. The enquiries email inbox is monitored daily and is subject to a 24 hour SLA. The accounts payable team also carry out weekly chasing of unapproved or disputed invoices to assist with both paying invoices to terms and resolution of disputes.