TXT In plain English
Company description
LUSH RETAIL LIMITED is a UK company whose Companies House status is “Active” and whose registered company type is “Private Limited Company”. Incorporated on 27 July 1995; registered for 31 years; registered office reported in POOLE, ENGLAND. Its primary declared activity is 47750 · Retail sale of cosmetic and toilet articles in specialised stores.
This BritDB profile also contains linked public records: 1 PSC record. This description is assembled from public data, is not a reliability assessment, and should be checked against the cited sources before a legally significant decision.
Web facts are never added from a name match alone. Internet enrichment requires the exact Companies House ID in Wikidata, and ambiguous results are excluded.
01 Company overview
Identity and registration
- Official name
- LUSH RETAIL LIMITED
- Company number
- 03084750
- Company type
- Private Limited Company
- Status
- Active
- Country of origin
- United Kingdom
- Dissolution date
- Not supplied
- Accounts category
- FULL
- Mortgage charges
- 14 total · 8 outstanding · 6 satisfied
- Limited partnership members
- 0 general · 0 limited
A registered office is not necessarily a trading location. The address is reproduced from the Companies House bulk record and should be interpreted in that legal context.
02 Filing dates
Accounts and statements
Last accounts made up to
30 June 2025Next accounts due
31 March 2027Last statement made up to
27 July 2025Next statement due
10 August 2026BritDB does not infer overdue status when the source does not state it.
03 Workforce reporting
Gender pay gap
- Median bonus gap
- 17.1%
- Mean bonus gap
- 13.5%
- Women receiving bonus
- 75.5%
- Men receiving bonus
- 76.4%
- Women in top quartile
- 80.4%
- Women in upper middle quartile
- 83.5%
- Women in lower middle quartile
- 86.6%
- Women in lower quartile
- 82.8%
Earlier reporting years (7)
- 1000 to 49997.7% median hourly gap
- 1000 to 49998.4% median hourly gap
- 1000 to 49990.0% median hourly gap
- 1000 to 49990.0% median hourly gap
- 1000 to 49997.6% median hourly gap
- 1000 to 49992.4% median hourly gap
- 1000 to 49995.1% median hourly gap
Positive gaps mean men were paid more; negative gaps mean women were paid more. These figures are employer-reported and describe the workforce distribution, not equal pay for the same job. The company link uses the exact Companies House number supplied by the service.
04 Supplier payments
Payment practices and performance
- Reporting period
- 1 July 2024 – 31 December 2024
- Filed
- 22 April 2025
- Shortest standard term
- 30 days
- Longest standard term
- Not supplied
- E-invoicing offered
- No
- Supply-chain finance
- Not offered
- Payment codes
- No
- Construction retentions
- No qualifying construction contracts
Complete reported payment fields
- Policy regime
- Regime-1
- Financial period started
- 1 July 2024
- Qualifying contracts
- Yes
- Payments made
- Yes
- Invoices paid in 31–60 days
- 20.0%
- Maximum contractual payment period
- 60 days
- Supplier-list charging policy
- No
- Supplier-list charges made
- No
Reported terms and dispute process
- Standard payment terms
The most frequently used payment terms for qualifying contracts are 30 days from the date of invoice.
- Dispute resolution process
Supplier disputes should be raised with a member of the Lush Retail Limited accounts team either via telephone or e-mail. If the issue can not be resolved the dispute with be escalated to the central legal team
Earlier payment reports (11 shown)
- 28.0 average days to pay31.0% outside terms
- 25.0 average days to pay26.0% outside terms
- 27.0 average days to pay20.0% outside terms
- 25.0 average days to pay27.0% outside terms
- 25.0 average days to pay31.0% outside terms
- 27.0 average days to pay28.0% outside terms
- 27.0 average days to pay31.0% outside terms
- 21.0 average days to pay24.0% outside terms
- 26.0 average days to pay34.0% outside terms
- 33.0 average days to pay41.0% outside terms
- 44.0 average days to pay54.0% outside terms
This is a company-submitted statutory disclosure, not a credit rating. BritDB preserves the reporting period and links the report only through the Companies House number supplied by the official service. Percentages describe payments made during that period and may change in later reports.
05 Supply-chain transparency
Modern slavery statement
- Organisation
- LUSH RETAIL LIMITED
- Group submission
- Yes
- Parent organisation
- LUSH COSMETICS LIMITED
- Statement period
- 1 July 2024 – 30 June 2025
- Approved
- 22 December 2025
- Sectors
- Other
Organisation structure
Covered in the statement
Policies
Covered in the statement
Risk assessment
Covered in the statement
Due diligence
Covered in the statement
Training
Covered in the statement
Goals and KPIs
Covered in the statement
Full statement information supplied to the registry
- Reported turnover band
- Over £500 million
- Years producing statements
- More than 5 years
- ILO indicators included
- Not answered
- Registry record updated
- 23 December 2025
Policies described
Freedom of workers to terminate employment Freedom of movement Freedom of association Prohibits any threat of violence, harassment and intimidation Prohibits the use of worker-paid recruitment fees Prohibits compulsory overtime Prohibits child labour Prohibits discrimination Prohibits confiscation of workers' original identification documents Provides access to remedy, compensation and justice for victims of modern slavery
Training described
Your front line staff
Worker engagement and working conditions
Your suppliers Trade unions or worker representative groups Civil society organisations Professional auditors Workers within your organisation Workers within your supply chain Central or local government Businesses in your industry or sector
Social audits
Audit conducted by your staff Third party audit arranged by your organisation Third party audit arranged by your supplier Announced audit
Grievance mechanisms
Using anonymous whistleblowing services, such as a helpline or mobile phone app
Other monitoring
We conduct a risk assessment annually to create a priority list of suppliers to engage with on the issue of human rights and working conditions over the coming year.
Actions addressing ILO indicators
Change in training Referring potential victims to government services Supporting victims via NGO Other
Demonstrated progress
Lush’s 2024/25 statement shows clear progress through strengthened policies, expanded risk assessments, active monitoring and oversight, on-the-ground supplier visits, and new KPIs. It demonstrates broader supplier coverage, deeper traceability, and increased engagement with high-risk suppliers. The statement also improves transparency through global whistleblowing systems and outlines ongoing commitments, showing continuous improvement over time.
Reported risks and mitigations
- Risk: Migrant & Child Labour in Turkey (agriculture)
- Area: Within your supply chains
- Tier: Tier 2 suppliers
- Group: Women Migrants Refugees Children
- Location: Turkey
- Mitigation: Lush is participating in a joint project, “Harvesting the Future,” to promote and improve working and living conditions of seasonal agricultural workers in Türkiye. For further information please see the Fair Labor Association website.
- Risk: Child Labour in India (agriculture)
- Group: Women Children
- Location: India
- Mitigation: We are closely working with our suppliers on: Traceability - knowing the chain, understanding the routes and visibility of payments and agreements. Consistent and improved yield - Improving the value of each harvest to provide higher incomes for farmers and workers.
- Risk: Child Labour in Egypt (agriculture)
- Group: Children
- Location: Egypt
- Mitigation: Ongoing improvements focus on fairer pricing to close living income gaps, women’s empowerment and youth initiatives, enhanced training and monitoring on human rights and safety and the extension of grievance mechanisms and ethical commitments across the supply chain.
Earlier linked statements (1)
- LUSH RETAIL LIMITED30 June 2022
A registry entry records what the organisation declared in its statement. It is not an independent audit. Group statements can cover several companies; BritDB preserves each exact source-supplied company-number link and excludes approver names and email addresses.
06 Data protection
ICO fee-payer registration
Lush Retail Limited
Registration ZB191772
- Registered from
- 22 September 2021
- Current end date
- 21 September 2026
This is a candidate association, not an official Companies House link. The ICO file supplies no company number. The organisation name and postcode uniquely matched this company in the current snapshot. BritDB excludes all DPO contact fields and does not publish unmatched personal entries.
07 Ownership and control
People with significant control
Lush Ltd
- Owns 75% or more of shares
- Controls 75% or more of voting rights
- Can appoint or remove directors
- Legal authority
- United Kingdom (England And Wales)
- Legal form
- Private Limited By Shares
- Notified
- 6 April 2016
PSC records are company-filed public-register information. When the exact same displayed individual name occurs at multiple companies, BritDB offers a non-indexed cross-reference page. It is a name match only, not proof that the records describe the same person. Service addresses and partial dates of birth are deliberately omitted.
08 Charity register
Charity Commission links
No exact company-number link in this snapshot
The Charity Commission extract did not explicitly associate this Companies House number with a charity. BritDB does not use a name-only match to fill the gap.
This company-level check covers the Charity Commission for England and Wales. Links are accepted only when the official extract supplies this exact company registration number. Scottish charities now have separate OSCR profiles, but OSCR’s bulk fields do not provide a Companies House number, so BritDB does not infer a company link.
09 Northern Ireland charity register
CCNI exact company links
No unambiguous company-number link found
The CCNI source number did not resolve uniquely to this Companies House record. BritDB did not use a name or address match.
CCNI publishes company numbers without a jurisdiction prefix. BritDB links only when the plausible padded UK and NI candidates resolve to exactly one Companies House company.
10 Sanctions screening
UK Sanctions List
No exact business-registration-number link found
The imported UK Sanctions List did not supply this Companies House number as a UK-linked business identifier. BritDB did not attempt a name-only match.
No exact link is not sanctions clearance. UK restrictions can apply through ownership or control even where an entity is not separately named. Always use the current official list and obtain appropriate advice for a legally significant decision.
11 Public procurement
Find a Tender links
No exact GB-COH link in this snapshot
Find a Tender did not explicitly identify this Companies House number in a procurement party. BritDB did not attempt a name-only match.
These links use only the GB-COH identifier supplied in the procurement record. A company may have other public-sector work that is absent, older, below publication thresholds or published without a Companies House identifier.
12 Environmental register
Environment Agency waste registrations
No exact company-number registration linked
The licensed Environment Agency subset did not contain this exact Companies House number. BritDB did not attempt a name-only match.
This is a privacy-reduced, exact-company subset. The full official register also includes sole traders and applicants without a matching Companies House number. Check the current Environment Agency register before relying on registration status.
13 Nature of business
Standard Industrial Classification
14 Connected public record
Checks beyond the company register
Charity Commission
0 exact company-number links.
Northern Ireland charities
0 unambiguous company-number links.
Public contracts
0 procurement processes linked by exact GB-COH identifier.
Waste register
0 exact company-number registrations.
Corporate notices
The Gazette is not yet connected.
UK Sanctions List
No exact business-registration-number link in this report.
A checked source with no exact link is not a clean bill of health. Unchecked sources remain unknown, while sanctions may also apply through ownership or control of a listed person or entity.
15 Record timeline
Dates in the bulk record
- Confirmation statement
Latest confirmation statement made up to this date
- Accounts
Latest accounts made up to this date
- Incorporation
Company incorporated
16 Provenance
Sources for this profile
Identity, address, status, dates, SIC, previous names and mortgage totals.
Annual employer reports linked by the exact source-supplied Companies House number.
Statutory supplier-payment reports linked by the exact source-supplied Companies House number.
Annual statement summaries linked by exact source company number.
Privacy-reduced candidate associations based on a unique exact name-and-postcode match.
Current and ceased significant-control records joined by exact company number.
Daily England and Wales extract matched only by the official company registration number.
Daily CCNI export with company links only where the source number resolves unambiguously.
Complete FCDO list checked by exact UK-linked business registration number.
Procurement parties checked only through exact GB-COH identifiers.
Licensed subset linked only by exact Companies House number.
Financial regulation and licences.
Companies House, Charity Commission, OSCR and UK Sanctions List information is public-register data. BritDB reproduces and organises it with source-specific limits; official external links are kept on the dedicated source pages.