TRL LIMITED

The payment terms are assigned by the Business Operating units on a case by case basis.

Payment terms on sub-contracts will generally follow the payment terms agreed in the original Heads of Terms agreement.

Standard payment terms for other transactions are in general 30 days after the month end of receipt of invoice.

The dispute resolution process is as follows:

1) Accounts Payable will be notified of a dispute either from the supplier or the invoice approver.

2) If the Organisation disputes any prices or charges in an invoice, it shall notify the Supplier within 10 business days of receipt of the invoice.

3) The Supplier shall cancel the invoice and reissue an invoice for the disputed amount within 5 business days.

4) Invoice will be put on hold while dispute is being resolved between the invoice approver and the Supplier.

5) Both parties shall promptly investigate any disputed invoice and will act reasonably to seek to resolve the dispute.

6) Where required, the legal department will be consulted where an invoice is in dispute because the work was not delivered in line with contractual terms (Sub contractor).

7) Any disputed invoice or part of an invoice agreed by Organisation to be payable following resolution shall be re-invoiced.

8) Organisation reserves the right to return invoices stated in incorrect units, or which do not quote Organisation purchase order number.