SYSTRA LIMITED

3. PRICE AND PAYMENT
3.1 In the consideration of the satisfactory performance of the WORK, CLIENT shall pay the SUPPLIER the CONTRACT PRICE as set out in the PURCHASE ORDER. The CLIENT shall pay any additional fee for any extra works instructed by it in writing based on a price agreed in writing in advance of carrying such extra works or at the hourly rate set out in the PURCHASE ORDER.
3.2 Unless Contract Data states otherwise, the rates and prices are exclusive of Value Added Tax (VAT) and payment shall be made within forty-five (45) days of the date of the SUPPLIER’s approved invoice (“DUE DATE”).
3.3 The remuneration set out in the PURCHASE ORDER is inclusive of any taxes, withholdings or duties arising out or in connection with the performance of the WORK or this AGREEMENT. The SUPPLIER shall indemnify CLIENT against any such taxes, withholdings or duties.
3.4 CLIENT may set-off, deduct, retain or withhold any amounts due to the SUPPLIER under or in connection the AGREEEMENT any amounts which:
(a) The SUPPLIER must reimburse to CLIENT; or
(b) CLIENT pays on the SUPPLIER’s behalf; or
(c) is a debt from the SUPPLIER under the AGREEMENT; or
(d) that is otherwise owing from the SUPPLIER.
3.5 If CLIENT fails to pay SUPPLIER any payment as required hereunder, CLIENT shall in addition pay SUPPLIER interest on the outstanding payment at the rate equal to the base rate for HSBC plc plus three per cent (3%) calculated from the DUE DATE.
3.6 CLIENT shall at all times have the right to carry out audits of all the SUPPLIER’s records (including data stored electronically) in so far as they relate to the WORK, for a period of two (2) years following completion of the WORK.

2.2.4 Dispute resolution process
Upon receipt of an invoice, the requisitioner will review it for discrepancies in pricing, quantities, terms, and other conditions as per the purchase order and contract. If discrepancies are found and receipt of the Purchase order can not be actioned, the requisitioner after discussion with the project manager shall notify the supplier in writing within the delay mentioned in the T&Cs of the purchase order and contract and not later than 15 days, specifying the nature of the dispute.
The supplier shall investigate the issue promptly and cooperate with the company to resolve the dispute as per process mentioned in the T&Cs of the purchase order an contract. If the outcomes of the investigation is an adjustment of the invoice, the supplier shall issue a corrected invoice or a credit note and send it to the requisitioner and accounts payable department. Accounts Payable Department shall make the final payment based on the agreed-upon adjustments.