TXT In plain English
Company description
HOME HEALTHCARE OPERATIONS LIMITED is a UK company whose Companies House status is “Active” and whose registered company type is “Private Limited Company”. Incorporated on 9 November 2001; registered for 24 years; registered office reported in COLCHESTER, ENGLAND. Its primary declared activity is 86900 · Other human health activities, with 1 additional SIC activity reported.
This BritDB profile also contains linked public records: 4 PSC records, 18 procurement records. This description is assembled from public data, is not a reliability assessment, and should be checked against the cited sources before a legally significant decision.
Web facts are never added from a name match alone. Internet enrichment requires the exact Companies House ID in Wikidata, and ambiguous results are excluded.
01 Company overview
Identity and registration
- Official name
- HOME HEALTHCARE OPERATIONS LIMITED
- Company number
- 04320403
- Company type
- Private Limited Company
- Status
- Active
- Country of origin
- United Kingdom
- Dissolution date
- Not supplied
- Accounts category
- FULL
- Mortgage charges
- 16 total · 1 outstanding · 15 satisfied
- Limited partnership members
- 0 general · 0 limited
A registered office is not necessarily a trading location. The address is reproduced from the Companies House bulk record and should be interpreted in that legal context.
02 Filing dates
Accounts and statements
Last accounts made up to
31 December 2024Next accounts due
31 December 2026Last statement made up to
29 October 2025Next statement due
12 November 2026BritDB does not infer overdue status when the source does not state it.
03 Workforce reporting
Gender pay gap
- Median bonus gap
- 9.9%
- Mean bonus gap
- 14.4%
- Women receiving bonus
- 35.4%
- Men receiving bonus
- 46.8%
- Women in top quartile
- 66.0%
- Women in upper middle quartile
- 73.0%
- Women in lower middle quartile
- 72.6%
- Women in lower quartile
- 82.4%
Earlier reporting years (4)
- 1000 to 49991.6% median hourly gap
- 1000 to 49991.2% median hourly gap
- 1000 to 49993.5% median hourly gap
- 1000 to 49990.8% median hourly gap
Positive gaps mean men were paid more; negative gaps mean women were paid more. These figures are employer-reported and describe the workforce distribution, not equal pay for the same job. The company link uses the exact Companies House number supplied by the service.
04 Supplier payments
Payment practices and performance
- Reporting period
- 1 July 2024 – 31 December 2024
- Filed
- 2 September 2025
- Shortest standard term
- 30 days
- Longest standard term
- 45 days
- E-invoicing offered
- Yes
- Supply-chain finance
- Not offered
- Payment codes
- No
- Construction retentions
- No qualifying construction contracts
Complete reported payment fields
- Policy regime
- Regime-1
- Financial period started
- 1 January 2024
- Qualifying contracts
- Yes
- Payments made
- Yes
- Invoices paid in 31–60 days
- 8.0%
- Maximum contractual payment period
- 45 days
- Supplier-list charging policy
- No
- Supplier-list charges made
- No
Maximum contractual payment information
If payment terms are to be negotiated, the department contracting/Senior Management will negotiate better terms with the supplier. This has been done recently with agencies/subcontractors were we negotiated better payment terms (some to 45 days).
Reported terms and dispute process
- Standard payment terms
Standard terms are set at 30 days if the supplier does not state payment terms, usually the payment terms are dictated by the supplier and are detailed on their invoice.
- Dispute resolution process
No documented process. If there is a dispute, the AP team resolve, usually by providing proof of payment to the supplier.
Earlier payment reports (3 shown)
- 26.0 average days to pay57.0% outside terms
- 26.0 average days to pay58.0% outside terms
- 14.0 average days to pay58.0% outside terms
This is a company-submitted statutory disclosure, not a credit rating. BritDB preserves the reporting period and links the report only through the Companies House number supplied by the official service. Percentages describe payments made during that period and may change in later reports.
05 Data protection
ICO fee-payer registration
Cera Care Operations Limited
Registration ZA783724
- Registered from
- 28 August 2020
- Current end date
- 27 August 2027
This is a candidate association, not an official Companies House link. The ICO file supplies no company number. The organisation name and postcode uniquely matched this company in the current snapshot. BritDB excludes all DPO contact fields and does not publish unmatched personal entries.
06 Public procurement
Contracts Finder awards
Short Term Services - Live In Care Services
HAMPSHIRE COUNTY COUNCIL · ocds-b5fd17-331421e6-5fa9-4ba4-9bd8-f81bf2d651d8
- Supplier named in award
- Cera Care Operations Ltd
- Award value
- £1,762,285
- Contract period
- 6 June 2022 – 31 March 2024
- Published
- 22 July 2022
- Procedure
- Negotiated procedure without prior publication (above threshold)
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-331421e6-5fa9-4ba4-9bd8-f81bf2d651d8-2022-07-22T10:59:27+01:00
Home Care Bridging Service
Rotherham Metropolitan Borough Council · ocds-b5fd17-10658295-121a-4275-a1d7-c5ca2e333533
- Supplier named in award
- CERA CARE OPERATIONS LIMITED
- Award value
- £101,500
- Contract period
- 28 March 2022 – 21 August 2022
- Published
- 28 March 2022
- Procedure
- Other - Direct Award
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-10658295-121a-4275-a1d7-c5ca2e333533-2022-03-28T13:14:33+01:00
Fast Response Service
Rotherham Metropolitan Borough Council · ocds-b5fd17-2a5f694a-2094-4d0c-9aa4-208b1ea7f8ed
- Supplier named in award
- CERA CARE OPERATIONS LIMITED
- Award value
- £462,000
- Contract period
- 4 October 2021 – 2 April 2025
- Published
- 7 October 2021
- Procedure
- Call-off from a framework agreement
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-2a5f694a-2094-4d0c-9aa4-208b1ea7f8ed-2021-10-07T12:49:44+01:00
Home Support Services W5
Norfolk County Council · ocds-b5fd17-c21f5a25-9215-4c4d-ad20-5757ea50675e
- Supplier named in award
- CERA CARE OPERATIONS LIMITED
- Award value
- £155,078
- Contract period
- 6 September 2021 – 31 March 2022
- Published
- 15 November 2021
- Procedure
- Call-off from a framework agreement
- Main CPV
- 85312000
- Source release ID
- ocds-b5fd17-c21f5a25-9215-4c4d-ad20-5757ea50675e-2021-11-15T16:09:49Z
Enhanced Home Support Service
Norfolk County Council · ocds-b5fd17-14983813-7871-4844-a507-e152f7687db1
- Supplier named in award
- CERA CARE OPERATIONS LIMITED
- Award value
- £126,280
- Contract period
- 19 July 2021 – 27 March 2022
- Published
- 15 November 2021
- Procedure
- Call-off from a framework agreement
- Main CPV
- 85312000
- Source release ID
- ocds-b5fd17-14983813-7871-4844-a507-e152f7687db1-2021-11-15T16:09:15Z
Trusted Assessor
Rotherham Metropolitan Borough Council · ocds-b5fd17-6c1bfbfa-9979-45b5-aa87-4b66eb91c199
- Supplier named in award
- CERA CARE OPERATIONS LIMITED
- Award value
- £58,819.84
- Contract period
- 12 December 2020 – 31 March 2021
- Published
- 18 March 2021
- Procedure
- Other - Direct Award
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-6c1bfbfa-9979-45b5-aa87-4b66eb91c199-2021-03-18T09:49:23Z
Tender for Home Care Provision in Bristol
Bristol City Council · ocds-b5fd17-7f42d3eb-a0f0-499b-9890-23510f30e8ab
- Supplier named in award
- Mears Care
- Award value
- £24,937,542.78
- Contract period
- 1 January 2019 – 31 July 2020
- Published
- 9 January 2019
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-7f42d3eb-a0f0-499b-9890-23510f30e8ab-2019-01-09T10:24:04Z
Call offs from Framework TD0991 - Domiciliary Care Services Q4 2017/18
Derby City Council · ocds-b5fd17-502e4e8d-eba9-4f11-a607-4f0ac7842d36
- Supplier named in award
- MEARS CARE LIMITED
- Award value
- £1,766,546
- Contract period
- 1 January 2018 – 31 March 2018
- Published
- 11 May 2018
- Procedure
- Call-off from a framework agreement
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-502e4e8d-eba9-4f11-a607-4f0ac7842d36-2018-05-11T15:40:40+01:00
Calls offs from Framework TD0991 - Domiciliary Care Services Q3 2017/18
Derby City Council · ocds-b5fd17-9499f709-c272-45cf-ba17-4eba494eec88
- Supplier named in award
- MEARS CARE LIMITED
- Award value
- £2,020,780
- Contract period
- 1 October 2017 – 31 December 2017
- Published
- 13 February 2018
- Procedure
- Call-off from a framework agreement
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-9499f709-c272-45cf-ba17-4eba494eec88-2018-02-13T09:05:01Z
Call offs from Framework TD0991 - Domiciliary Care Services: Q2 2017/18
Derby City Council · ocds-b5fd17-99b0d303-1adf-4430-a199-c7bc7f4861a1
- Supplier named in award
- MEARS CARE LIMITED
- Award value
- £1,892,228
- Contract period
- 1 July 2017 – 30 September 2017
- Published
- 12 February 2018
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85000000
- Source release ID
- ocds-b5fd17-99b0d303-1adf-4430-a199-c7bc7f4861a1-2018-02-12T13:57:19Z
The supplier link is exact, but the award remains buyer-published procurement data. BritDB requires the GB-COH identifier supplied in the Contracts Finder OCDS release and does not infer suppliers from similar names.
07 Ownership and control
People with significant control
Cera Care Operations Holdings Ltd
- Owns 75% or more of shares
- Country registered
- England
- Legal authority
- Companies Act 2006
- Legal form
- Limited Company
- Place registered
- Companies House
- Registration number
- 12397791
- Notified
- 24 February 2023
Cera Care Ltd
- Has significant influence or control
- Country registered
- England
- Legal authority
- Companies Act 2006
- Legal form
- Limited Company
- Place registered
- Companies House
- Registration number
- 09874278
- Notified
- 3 February 2023
- Ceased
- 24 February 2023
Cera Care Operations Holdings Limited
- Owns 75% or more of shares
- Controls 75% or more of voting rights
- Can appoint or remove directors
- Legal authority
- Companies Act 2006
- Legal form
- Private Limited Company
- Notified
- 31 January 2020
- Ceased
- 3 February 2023
Mears Care (Holdings) Limited
- Owns 75% or more of shares (as a firm)
- Controls 75% or more of voting rights (as a firm)
- Can appoint or remove directors (as a firm)
- Country registered
- England And Wales
- Legal authority
- England And Wales
- Legal form
- Limited Company
- Place registered
- Companies House
- Registration number
- 03689426
- Notified
- 6 April 2016
- Ceased
- 31 January 2020
PSC records are company-filed public-register information. When the exact same displayed individual name occurs at multiple companies, BritDB offers a non-indexed cross-reference page. It is a name match only, not proof that the records describe the same person. Service addresses and partial dates of birth are deliberately omitted.
08 Charity register
Charity Commission links
No exact company-number link in this snapshot
The Charity Commission extract did not explicitly associate this Companies House number with a charity. BritDB does not use a name-only match to fill the gap.
This company-level check covers the Charity Commission for England and Wales. Links are accepted only when the official extract supplies this exact company registration number. Scottish charities now have separate OSCR profiles, but OSCR’s bulk fields do not provide a Companies House number, so BritDB does not infer a company link.
09 Northern Ireland charity register
CCNI exact company links
No unambiguous company-number link found
The CCNI source number did not resolve uniquely to this Companies House record. BritDB did not use a name or address match.
CCNI publishes company numbers without a jurisdiction prefix. BritDB links only when the plausible padded UK and NI candidates resolve to exactly one Companies House company.
10 Sanctions screening
UK Sanctions List
No exact business-registration-number link found
The imported UK Sanctions List did not supply this Companies House number as a UK-linked business identifier. BritDB did not attempt a name-only match.
No exact link is not sanctions clearance. UK restrictions can apply through ownership or control even where an entity is not separately named. Always use the current official list and obtain appropriate advice for a legally significant decision.
11 Public procurement
Find a Tender links
Adult Commissioned Placements Framework
London Borough of Havering · updated 23 June 2026
- Tender value
- £500,000,000
- Awards
- 3
Framework Agreement - South Home Care
Norfolk County Council · updated 16 January 2026
- Tender value
- £43,804,800
- Awards
- 4
Light Touch Framework Agreement for Home Care Support Services
City of Doncaster Council · updated 17 December 2025
- Tender value
- £326,000,000
- Awards
- 1
Care in the Community Pseudo Dynamic Purchasing System
Peterborough City Council · updated 25 November 2025
- Tender value
- Not supplied
- Awards
- 6
Home Support - Principal Provider South Norfolk
Norfolk County Council · updated 19 November 2025
- Tender value
- £92,671,487
- Awards
- 4
Support at Home Service (Domiciliary Care & Supported Living)
North East and North Cumbria Integrated Care Board · updated 15 July 2024
- Tender value
- Not supplied
- Awards
- 1
HCC - 03/22 - The Provision of a Framework Agreement for Support at Home - Spot Providers
Hertfordshire County Council · updated 30 March 2023
- Tender value
- £267,000,000
- Awards
- 10
Housing with Care Transformation Norfolk
Norfolk County Council · updated 11 May 2026
- Tender value
- £105,091,392
- Awards
- 5
These links use only the GB-COH identifier supplied in the procurement record. A company may have other public-sector work that is absent, older, below publication thresholds or published without a Companies House identifier.
12 Environmental register
Environment Agency waste registrations
No exact company-number registration linked
The licensed Environment Agency subset did not contain this exact Companies House number. BritDB did not attempt a name-only match.
This is a privacy-reduced, exact-company subset. The full official register also includes sole traders and applicants without a matching Companies House number. Check the current Environment Agency register before relying on registration status.
13 Nature of business
Standard Industrial Classification
Social work activities without accommodation for the elderly and disabled
14 Connected public record
Checks beyond the company register
Charity Commission
0 exact company-number links.
Northern Ireland charities
0 unambiguous company-number links.
Public contracts
8 procurement processes linked by exact GB-COH identifier.
Waste register
0 exact company-number registrations.
Corporate notices
The Gazette is not yet connected.
UK Sanctions List
No exact business-registration-number link in this report.
A checked source with no exact link is not a clean bill of health. Unchecked sources remain unknown, while sanctions may also apply through ownership or control of a listed person or entity.
15 Record timeline
Dates in the bulk record
- Detected change
Accounts due date: 2026-09-30 → 2026-12-31
- Detected change
Company name: CERA CARE OPERATIONS LIMITED → HOME HEALTHCARE OPERATIONS LIMITED
- Company name
Previous name: CERA CARE OPERATIONS LIMITED
- Confirmation statement
Latest confirmation statement made up to this date
- Accounts
Latest accounts made up to this date
- Company name
Previous name: MEARS CARE LIMITED
- Company name
Previous name: SUPPORTA CARE LIMITED
- Incorporation
Company incorporated
16 Provenance
Sources for this profile
Identity, address, status, dates, SIC, previous names and mortgage totals.
Annual employer reports linked by the exact source-supplied Companies House number.
Statutory supplier-payment reports linked by the exact source-supplied Companies House number.
Privacy-reduced candidate associations based on a unique exact name-and-postcode match.
Historic awards linked by exact source-supplied GB-COH company identifier.
Current and ceased significant-control records joined by exact company number.
Daily England and Wales extract matched only by the official company registration number.
Daily CCNI export with company links only where the source number resolves unambiguously.
Complete FCDO list checked by exact UK-linked business registration number.
Procurement parties checked only through exact GB-COH identifiers.
Licensed subset linked only by exact Companies House number.
Financial regulation and licences.
Companies House, Charity Commission, OSCR and UK Sanctions List information is public-register data. BritDB reproduces and organises it with source-specific limits; official external links are kept on the dedicated source pages.