HOLLAND & BARRETT INTERNATIONAL LIMITED

Policies described

Freedom of workers to terminate employment Freedom of movement Freedom of association Prohibits any threat of violence, harassment and intimidation Prohibits the use of worker-paid recruitment fees Prohibits compulsory overtime Prohibits child labour Prohibits discrimination Prohibits confiscation of workers' original identification documents Provides access to remedy, compensation and justice for victims of modern slavery

Training described

Your whole organisation Your front line staff Human resources Executive-level staff Procurement staff Your suppliers

Worker engagement and working conditions

Your suppliers Trade unions or worker representative groups Professional auditors Workers within your organisation Workers within your supply chain Businesses in your industry or sector

Social audits

Third party audit arranged by your organisation Audit conducted by your supplier’s staff Third party audit arranged by your supplier Announced audit Unannounced audit

Grievance mechanisms

Using anonymous whistleblowing services, such as a helpline or mobile phone app

Other monitoring

We monitor through a risk-based supplier due diligence, Sedex and ESG assessments, and independent third-party audits training, 121 supplier engagement, scorecard , visits grievance hotlines

Actions addressing ILO indicators

Change in policy Change in training Supporting victims via NGO

Demonstrated progress

We use supplier risk-assessment coverage, audit findings and corrective-action closure, high-risk supplier monitoring, supplier training and capacity-building participation, and completion of sustainability learning. We review performance and emerging risks regularly and use the findings to strengthen due diligence, supplier engagement and priorities for the following reporting period.

Reported risks and mitigations

• Risk: Supply chain transparency and ingredient mapping for high risk ingredients which includes palm, soy and cocoa
• Area: Within your supply chains
• Tier: Tier 1 suppliers Tier 2 suppliers Tier 3 suppliers and below
• Group: Women Migrants
• Mitigation: 3rd party audits , base line risk assessments . Human Rights Impact assessments, training and capacity building at supplier level and organisation later - we will also commence study of purchasing practises next year
• Risk: Human Rights Impact assessments of high risk commodities such as fish oil , collagen and impact of afftected stakeholders and mapping
• Tier: Tier 2 suppliers
• Mitigation: AUDITS
• Risk: working hours , wages , contracts through 3rd party audits checked at our production sites in UK and EU .
• Area: Within your own operations
• Group: Migrants
• Mitigation: Labour provider audits and capacity building