BUILDING SUPPLIES DISTRIBUTION LIMITED

Payment terms negotiated on an individual supplier basis. Typically payment is made the week following the first full calendar month that the invoice is due (either 30,60 or 90 days)

N/A

Regular supplier reconciliations are undertaken and “held invoice” reports are generated to verify missing or disputed documents. The invoice matching solution allows tracking of all invoices that are sat awaiting action or approval and are flagged as overdue after 5 days. A report of all invoices not actioned within five days is circulated to regional management for escalation. Invoices will be held for payment for reasons relating to the pricing, quantity or quality of the goods provided or for reasons relating to inaccurate documentation such as non-disclosure of the purchase order number. A Purchase Order (PO) / Goods Received process facilitates dispute resolution and branches have administration assistants to deal with queries directly with supplier. All suppliers have an assigned Accounts Payable Clerk to liaise with in order to provide a fast track route for statements and replacement invoices. Branch staff and the Accounts Payable Department work closely to try and ensure any issues are resolved in a timely manner and that any additional system training is provided to allow more efficient resolution of invoice disputes. Visits are made by Accounts payable staff to supplier premises, or invitations to suppliers to our offices, to resolve queries and disputes face to face. When disputes have been resolved they are added to the weekly and, if required, ad-hoc payment runs to be settled.