.BIG YELLOW SELF STORAGE COMPANY LIMITED

Policies described

Freedom of workers to terminate employment Freedom of association Prohibits any threat of violence, harassment and intimidation Prohibits compulsory overtime Prohibits child labour Prohibits discrimination Prohibits confiscation of workers' original identification documents

Training described

Your whole organisation Your suppliers Other

Worker engagement and working conditions

Your suppliers Workers within your organisation

Social audits

Audit conducted by your staff Announced audit

Grievance mechanisms

Using anonymous whistleblowing services, such as a helpline or mobile phone app

Other monitoring

In our Construction supply chain we found that H&S performance is a useful proxy for wider issues. If workers lack equipment to keep safe, incidents are more frequent; our incidents are low.

Demonstrated progress

In 2018 we conducted a detailed spend-based risk matrix and overlaid that with 'industry flags' to derive at a small number of key suppliers who may have inherent risk within their business and represent significant spend to BY - we intend to refresh this work in the next 18 months. We also intend to conduct further work on Risk 3, which takes the form of in-depth supplier engagement to assess if products could be purchased from geographies with less inherent issues.

Reported risks and mitigations

• Risk: The provision of workers on construction sites, some of whom may be temporary or undocumented.
• Area: Within your supply chains
• Tier: Tier 2 suppliers
• Group: Migrants
• Mitigation: We closely work with our Tier 1 suppliers to assure we all share the same standards - our Tier 1 supplier have adopted a contract clause to that effect. BY provides details of a free Whistleblowing helpline on the construction site. Anyone is able to raise any issues. We use H&S performance as a Proxy; workers who come to work with professional, fit for purpose protective equipment are less likely to be exploited in other ways.
• Risk: The labour services in relation to our stores, such as cleaning, some of whom may be temporary or undocumented.
• Tier: Tier 1 suppliers
• Mitigation: We engaged with our main cleaning supplier and conducted an audit to assess potential issues re 'cash in hand' payments, time off and Health& Safety standards. The audit was very satisfactory with a small recommendation for the supplier to produce more of the H&S information in the main language of its workforce (polish).
• Risk: The procurement of specific materials purchased from countries with lower labour and health and safety standards.
• Group: Other vulnerable groups
• Mitigation: We will be updating our 2020/21 Statement with our activities in this area.