TXT In plain English
Company description
PARAGON CUSTOMER COMMUNICATIONS LIMITED is a UK company whose Companies House status is “Active” and whose registered company type is “Private Limited Company”. Incorporated on 24 May 2010; registered for 16 years; registered office reported in LONDON, ENGLAND. Its primary declared activity is 18129 · Printing n.e.c., with 2 additional SIC activities reported.
This BritDB profile also contains linked public records: 2 PSC records, 4 procurement records. This description is assembled from public data, is not a reliability assessment, and should be checked against the cited sources before a legally significant decision.
Web facts are never added from a name match alone. Internet enrichment requires the exact Companies House ID in Wikidata, and ambiguous results are excluded.
01 Company overview
Identity and registration
- Official name
- PARAGON CUSTOMER COMMUNICATIONS LIMITED
- Company number
- 07262428
- Company type
- Private Limited Company
- Status
- Active
- Country of origin
- United Kingdom
- Dissolution date
- Not supplied
- Accounts category
- FULL
- Mortgage charges
- 3 total · 1 outstanding · 2 satisfied
- Limited partnership members
- 0 general · 0 limited
A registered office is not necessarily a trading location. The address is reproduced from the Companies House bulk record and should be interpreted in that legal context.
02 Filing dates
Accounts and statements
Last accounts made up to
30 June 2025Next accounts due
31 March 2027Last statement made up to
24 May 2026Next statement due
7 June 2027BritDB does not infer overdue status when the source does not state it.
03 Workforce reporting
Gender pay gap
- Median bonus gap
- 29.6%
- Mean bonus gap
- 31.4%
- Women receiving bonus
- 17.5%
- Men receiving bonus
- 22.9%
- Women in top quartile
- 24.0%
- Women in upper middle quartile
- 30.0%
- Women in lower middle quartile
- 37.0%
- Women in lower quartile
- 61.0%
Earlier reporting years (3)
- 250 to 49924.8% median hourly gap
- 250 to 49923.7% median hourly gap
- 250 to 49916.4% median hourly gap
Positive gaps mean men were paid more; negative gaps mean women were paid more. These figures are employer-reported and describe the workforce distribution, not equal pay for the same job. The company link uses the exact Companies House number supplied by the service.
04 Supplier payments
Payment practices and performance
- Reporting period
- 1 January 2026 – 30 June 2026
- Filed
- 4 August 2026
- Shortest standard term
- 0 days
- Longest standard term
- Not supplied
- E-invoicing offered
- No
- Supply-chain finance
- Not offered
- Payment codes
- No
- Construction retentions
- No qualifying construction contracts
Complete reported payment fields
- Policy regime
- Regime-3
- Financial period started
- 1 July 2025
- Qualifying contracts
- Yes
- Payments made
- Yes
- Invoice value paid within 30 days
- £6,121,471
- Invoice value paid in 31–60 days
- £5,742,945
- Invoice value paid after 60 days
- £6,424,986
- Invoice value paid outside agreed terms
- £0
- Invoices paid in 31–60 days
- 32.0%
- Invoices unpaid due to dispute
- 0.0%
- Maximum contractual payment period
- 90 days
- Supplier-list charging policy
- No
- Supplier-list charges made
- No
Reported terms and dispute process
- Standard payment terms
60 days, 30 days, 0 days from document date of supplier invoice
- Dispute resolution process
Initial enquires are addressed to the accounts payable team centrally based at Dagenham. This is by either phone or email to "AccountsPayable@paragon-cc.co.uk". The AP team wiIl engage internally with requestor staff in any instances where there are queries matching purchase orders to supplier invoice.
Earlier payment reports (11 shown)
- 47.0 average days to pay42.0% outside terms
- 49.0 average days to pay50.0% outside terms
- 53.0 average days to pay40.0% outside terms
- 55.0 average days to pay49.0% outside terms
- 58.0 average days to pay51.0% outside terms
- 48.0 average days to pay56.0% outside terms
- 47.0 average days to pay66.0% outside terms
- 56.0 average days to pay66.0% outside terms
- 50.0 average days to pay51.0% outside terms
- 57.0 average days to pay66.0% outside terms
- 45.0 average days to pay57.0% outside terms
This is a company-submitted statutory disclosure, not a credit rating. BritDB preserves the reporting period and links the report only through the Companies House number supplied by the official service. Percentages describe payments made during that period and may change in later reports.
05 Supply-chain transparency
Modern slavery statement
- Organisation
- PARAGON CUSTOMER COMMUNICATIONS LIMITED
- Group submission
- Yes
- Parent organisation
- GRENADIER HOLDINGS LIMITED
- Statement period
- 1 July 2024 – 30 June 2025
- Approved
- 13 November 2025
- Sectors
- Other
Organisation structure
Covered in the statement
Policies
Covered in the statement
Risk assessment
Covered in the statement
Due diligence
Covered in the statement
Training
Covered in the statement
Goals and KPIs
Not reported as covered
Full statement information supplied to the registry
- Reported turnover band
- Over £500 million
- Years producing statements
- More than 5 years
- ILO indicators included
- Not answered
- Registry record updated
- 13 November 2025
Earlier linked statements (1)
- PARAGON CUSTOMER COMMUNICATIONS LIMITED30 June 2022
A registry entry records what the organisation declared in its statement. It is not an independent audit. Group statements can cover several companies; BritDB preserves each exact source-supplied company-number link and excludes approver names and email addresses.
06 Public procurement
Contracts Finder awards
Downstream Mail/Postage
NORTH YORKSHIRE POLICE · ocds-b5fd17-749e4a30-d777-499f-907d-8531f1739cf4
- Supplier named in award
- Paragon Customer Communications Ltd (Northern Mail)
- Award value
- £734,400
- Contract period
- 1 April 2023 – 31 March 2027
- Published
- 26 May 2023
- Procedure
- Call-off from a framework agreement
- Main CPV
- 79571000
- Source release ID
- ocds-b5fd17-749e4a30-d777-499f-907d-8531f1739cf4-2023-05-26T10:58:36+01:00
Hybrid Mail
SANDWELL METROPOLITAN BOROUGH COUNCIL · ocds-b5fd17-35245336-8595-4bcb-872e-3e7cb11db5cf
- Supplier named in award
- PARAGON CUSTOMER COMMUNICATIONS LIMITED
- Award value
- £5,400,000
- Contract period
- 1 September 2022 – 31 August 2027
- Published
- 22 August 2022
- Procedure
- Call-off from a framework agreement
- Main CPV
- 30130000
- Source release ID
- ocds-b5fd17-35245336-8595-4bcb-872e-3e7cb11db5cf-2022-08-22T11:27:28+01:00
Print and Post
University Of Sunderland · ocds-b5fd17-2786da9a-bfe8-495c-9700-b9cc311ca763
- Supplier named in award
- PARAGON CUSTOMER COMMUNICATIONS LIMITED
- Award value
- £203,683.33
- Contract period
- 1 August 2022 – 31 July 2023
- Published
- 13 September 2022
- Procedure
- Open procedure (above threshold)
- Main CPV
- 64110000
- Source release ID
- ocds-b5fd17-2786da9a-bfe8-495c-9700-b9cc311ca763-2022-09-13T13:45:57+01:00
Market research
Met Office · ocds-b5fd17-63d83632-0036-4599-977d-1e403a721c7e
- Supplier named in award
- PARAGON CUSTOMER COMMUNICATIONS LIMITED
- Award value
- £90,000
- Contract period
- 12 January 2022 – 1 April 2022
- Published
- 13 April 2022
- Procedure
- Competitive quotation (below threshold)
- Main CPV
- 73000000
- Source release ID
- ocds-b5fd17-63d83632-0036-4599-977d-1e403a721c7e-2022-04-13T14:37:00+01:00
The supplier link is exact, but the award remains buyer-published procurement data. BritDB requires the GB-COH identifier supplied in the Contracts Finder OCDS release and does not infer suppliers from similar names.
07 Ownership and control
People with significant control
Pcc Global Plc
- Owns 75% or more of shares
- Controls 75% or more of voting rights
- Can appoint or remove directors
- Country registered
- England
- Legal authority
- Companies Act 2006
- Legal form
- Public Limited Company
- Place registered
- England And Wales
- Registration number
- 03526640
- Notified
- 31 May 2019
Grenadier Holdings Plc
- Owns 75% or more of shares
- Controls 75% or more of voting rights
- Can appoint or remove directors
- Country registered
- England
- Legal authority
- Companies Act 2006
- Legal form
- Limited Company
- Place registered
- England & Wales
- Registration number
- 03591693
- Notified
- 4 May 2017
- Ceased
- 31 May 2019
PSC records are company-filed public-register information. When the exact same displayed individual name occurs at multiple companies, BritDB offers a non-indexed cross-reference page. It is a name match only, not proof that the records describe the same person. Service addresses and partial dates of birth are deliberately omitted.
08 Charity register
Charity Commission links
No exact company-number link in this snapshot
The Charity Commission extract did not explicitly associate this Companies House number with a charity. BritDB does not use a name-only match to fill the gap.
This company-level check covers the Charity Commission for England and Wales. Links are accepted only when the official extract supplies this exact company registration number. Scottish charities now have separate OSCR profiles, but OSCR’s bulk fields do not provide a Companies House number, so BritDB does not infer a company link.
09 Northern Ireland charity register
CCNI exact company links
No unambiguous company-number link found
The CCNI source number did not resolve uniquely to this Companies House record. BritDB did not use a name or address match.
CCNI publishes company numbers without a jurisdiction prefix. BritDB links only when the plausible padded UK and NI candidates resolve to exactly one Companies House company.
10 Sanctions screening
UK Sanctions List
No exact business-registration-number link found
The imported UK Sanctions List did not supply this Companies House number as a UK-linked business identifier. BritDB did not attempt a name-only match.
No exact link is not sanctions clearance. UK restrictions can apply through ownership or control even where an entity is not separately named. Always use the current official list and obtain appropriate advice for a legally significant decision.
11 Public procurement
Find a Tender links
No exact GB-COH link in this snapshot
Find a Tender did not explicitly identify this Companies House number in a procurement party. BritDB did not attempt a name-only match.
These links use only the GB-COH identifier supplied in the procurement record. A company may have other public-sector work that is absent, older, below publication thresholds or published without a Companies House identifier.
12 Environmental register
Environment Agency waste registrations
No exact company-number registration linked
The licensed Environment Agency subset did not contain this exact Companies House number. BritDB did not attempt a name-only match.
This is a privacy-reduced, exact-company subset. The full official register also includes sole traders and applicants without a matching Companies House number. Check the current Environment Agency register before relying on registration status.
13 Nature of business
Standard Industrial Classification
14 Connected public record
Checks beyond the company register
Charity Commission
0 exact company-number links.
Northern Ireland charities
0 unambiguous company-number links.
Public contracts
0 procurement processes linked by exact GB-COH identifier.
Waste register
0 exact company-number registrations.
Corporate notices
The Gazette is not yet connected.
UK Sanctions List
No exact business-registration-number link in this report.
A checked source with no exact link is not a clean bill of health. Unchecked sources remain unknown, while sanctions may also apply through ownership or control of a listed person or entity.
15 Record timeline
Dates in the bulk record
- Confirmation statement
Latest confirmation statement made up to this date
- Accounts
Latest accounts made up to this date
- Company name
Previous name: DST OUTPUT LIMITED
- Company name
Previous name: INNOVATIVE OUTPUT SOLUTIONS LIMITED
- Company name
Previous name: OUTPUT TECHNOLOGIES LIMITED
- Incorporation
Company incorporated
16 Provenance
Sources for this profile
Identity, address, status, dates, SIC, previous names and mortgage totals.
Annual employer reports linked by the exact source-supplied Companies House number.
Statutory supplier-payment reports linked by the exact source-supplied Companies House number.
Annual statement summaries linked by exact source company number.
Historic awards linked by exact source-supplied GB-COH company identifier.
Current and ceased significant-control records joined by exact company number.
Daily England and Wales extract matched only by the official company registration number.
Daily CCNI export with company links only where the source number resolves unambiguously.
Complete FCDO list checked by exact UK-linked business registration number.
Procurement parties checked only through exact GB-COH identifiers.
Licensed subset linked only by exact Companies House number.
Financial regulation and licences.
Companies House, Charity Commission, OSCR and UK Sanctions List information is public-register data. BritDB reproduces and organises it with source-specific limits; official external links are kept on the dedicated source pages.