JACOBS DOUWE EGBERTS OPS GB LTD

Policies described

Freedom of workers to terminate employment Freedom of movement Freedom of association Prohibits any threat of violence, harassment and intimidation Prohibits the use of worker-paid recruitment fees Prohibits compulsory overtime Prohibits child labour Prohibits discrimination Prohibits confiscation of workers' original identification documents Provides access to remedy, compensation and justice for victims of modern slavery

Training described

Your whole organisation

Worker engagement and working conditions

Your suppliers Trade unions or worker representative groups Civil society organisations Professional auditors Workers within your organisation Workers within your supply chain Central or local government Businesses in your industry or sector

Social audits

Audit conducted by your staff Third party audit arranged by your organisation

Grievance mechanisms

Using anonymous whistleblowing services, such as a helpline or mobile phone app Through trade unions or other worker representative groups

Other monitoring

'- Sedex & EcoVadis: Third party platforms - Self-Assessment forms: suppliers - Speak Up: whistle blower phone line - Supplier engagement sessions - Supplier performance reviews - Internal controls

Actions addressing ILO indicators

Change in policy Change in training Supporting victims via NGO

Demonstrated progress

Our statement displays a set of KPIs, including incidents of modern slavery within our own organisation. It also shows our progress towards fully auditing our supply chain and training our workforce on modern slavery.

Reported risks and mitigations

• Risk: Holding of worker's documents: In Malaysia we discovered foreign colleagues lacked valid work permits and passports.
• Area: Within your own operations
• Group: Migrants
• Location: Malaysia
• Mitigation: We engaged an external agency, strengthened controls, and kept workers informed every step of the way. We also conducted routine social audits under the applicable Sedex SMETA audit methodology, and subsequently decided to discontinue the engagement.
• Risk: Child labour in Honduras as parents take their children on to coffee fields during the coffee harvesting season
• Area: Within your supply chains
• Tier: Tier 3 suppliers and below
• Group: Children
• Location: Honduras
• Mitigation: Our Child Labour Programme addresses these risks by building and renovating childcare centres in coffee communities. These centres provide safe places for parents to bring their children during harvest time, where they’ll receive warm meals, take part in activities and learning sessions with qualified staff. This programme is focused on raising awareness of child labour, and allowing better access to local authorities to investigate identified cases.
• Risk: Child labour in Uganda, where over half of farmers report bringing their children to help coffee farming. This means a 10% risk that they will miss school as a result.
• Location: Uganda
• Mitigation: Working with Terre des hommes, we have helped develop a community-based Child Rights Monitoring and Remediation System, designed to improve children protection in Masaka. Through the CRMRS, children at risk or exposed to child labour and other forms of abuse are effectively identified, allowing relevant service providers to provide timely responses (as part of the local child protection system). Committee members raise awareness of child rights and related topics to help shift community norms.