WELLSPRING EVERYDAY SUPPORT LTD

Policies described

Freedom of workers to terminate employment Freedom of movement Freedom of association Prohibits any threat of violence, harassment and intimidation Prohibits the use of worker-paid recruitment fees Prohibits compulsory overtime Prohibits child labour Prohibits discrimination Prohibits confiscation of workers' original identification documents Provides access to remedy, compensation and justice for victims of modern slavery

Training described

Your whole organisation

Worker engagement and working conditions

Workers within your organisation

Grievance mechanisms

Using anonymous whistleblowing services, such as a helpline or mobile phone app Through trade unions or other worker representative groups

Actions addressing ILO indicators

Financial remediation, including repayment of recruitment fees Change in policy Change in training Referring potential victims to government services Supporting victims via NGO Supporting investigations by relevant authorities

Demonstrated progress

Wellspring Everyday Support demonstrates progress by setting goals and tracking performance over time. We review the number of suppliers assessed, staff trained, and concerns reported. We compare results year-on-year and update our risk assessments, policies, and training accordingly. We plan to expand supplier audits, improve KPIs, and report more clearly on actions and outcomes in our next statement.

Reported risks and mitigations

• Risk: Risk that migrant and agency care workers in our UK services could face unethical recruitment, fees, debt bondage, withheld documents, or excessive hours through third-party labour providers.
• Area: Within your own operations
• Group: Women Migrants Refugees
• Mitigation: Wellspring Everyday Support has strengthened due diligence on recruitment and agencies (no fees, right-to-work and welfare checks). We add anti-slavery clauses to contracts, assess suppliers, and train staff on spotting concerns. We provide a confidential whistleblowing route, review high-risk suppliers, act on any issues, and plan annual reviews to improve controls.
• Risk: Low-paid contracted roles (cleaning, catering, maintenance, transport) may involve subcontracting and create risks of underpayment, coercion, unsafe housing, or long hours across our UK locations.
• Mitigation: Wellspring Everyday Support now screens contractors more carefully, using modern-slavery questions, proof of fair pay, and checks on working hours and subcontracting. Our contracts include zero-tolerance clauses, and we monitor high-risk contractors, provide a safe route to report concerns, and remove or correct any supplier that does not meet our standards.
• Risk: Goods we buy (PPE, uniforms, consumables, electronics, furniture) may come from complex global supply chains where forced labour, child labour, or unsafe conditions could occur during manufacturing.
• Group: Women Migrants Refugees Children
• Mitigation: Wellspring Everyday Support reviews high-risk products and suppliers, prioritising PPE, uniforms and consumables. We use supplier questionnaires, require modern-slavery commitments in contracts, and look for recognised ethical standards. Concerns are escalated, investigated, and suppliers can be replaced. We plan regular reviews to strengthen oversight of our supply chain.