WHITE & CASE LLP

Our standard contractual payment period is 45 days; however, we recognise that payment terms may be subject to adjustment during the course of negotiations, having regard to the specific circumstances of the vendor including, for example, where the vendor is a small or medium-sized enterprise (SME) or an individual contractor.

Payment terms for client related suppliers (e.g. barristers, professional services) have not been included on the basis that these are only payable when we receive payment from clients. Additionally, inter-company agreements have also been excluded.

In the event of a dispute over an invoice or part of an invoice, White & Case shall notify the supplier of the dispute within 30 days of invoice receipt and White & Case will be only obligated to pay the undisputed portion of the bill until a mutually acceptable outcome has been reached between the parties or the dispute has been settled through the courts of England.
When a supplier complains about payment under a qualifying contract or a payment dispute arises, a Global Sourcing and Procurement Team member or the key White & Case contact as identified in the contract will liaise with the supplier to discuss and rectify the issue. If, in the unlikely situation, a resolution cannot be agreed, the discussions will need to be elevated to senior members of both parties. A thorough review of the contract, purchase order, invoice, and any other pertinent information will be conducted to understand all elements of the complaint or payment dispute. The Global Sourcing and Procurement Team will lead these discussions and work swiftly to ensure a mutual resolution is achieved.