CBES LIMITED

Our standard payment terms are to pay undisputed invoices 60 days from receipt of invoice or application with payment being made within the next available weekly BACS run, we also operate shorter payment terms for small labour only subcontractors. We comply with our obligations under the Housing Grants, Construction and Regeneration Act 1996 regarding subcontractor payments.

In the first instance, any queries regarding payment of invoices should be directed to the Accounts Payable Team. We will always endeavor to give legitimate and complete explanations for delayed payment and indicate what action the supplier needs to complete in order to expedite settlement. In common with all businesses, we carry out a full range of checks on all invoices against a number of criteria to ensure that the invoice is valid and correct and therefore deserves to be paid within terms as an undisputed invoice. If an invoice fails to pass all criteria we will advise the supplier as soon as possible, explain the nature of the error/query/failure and explain the corrective action that is needed to bring the invoice to undisputed status and allow payment to proceed in a timely manner. If a supplier feels that they cannot resolve the issue with the relevant Accounts Payable Team and needs to engage with a more senior representative, then CBES Ltd offers a series of escalation contact points that can be used.