BRODIES LLP

Payment terms are agreed with suppliers as part of contract negotiations. Supplier payment terms range from "on demand" to 30 days. The most commonly used payment terms are 30 days. Once authorised by the relevant department head, trade invoices are paid when due through weekly supplier payment run closest to 30 days after the invoice date.
In line with standard procedures for law firms, payment to suppliers of client matter disbursement costs are made by the firm within 2 working days of receipt of payment from clients for those costs, unless agreed otherwise with the supplier.

The business representative requesting third party goods/services is initially responsible for any complaints/disputes with the supplier. The firm's Accounts Payable department should be the first point of contact if a supplier has a dispute/query relating to payment. Accounts Payable will consult with appropriate staff responsible for the expenditure in order to provide a full explanation and/or make the payment. If a query is not satisfactorily resolved, it is escalated to the Finance Manager or Finance Director for further consideration. We aim to resolve any issue in a timely and collaborative manner, in order to maintain a good working relationship with stakeholders. If those involved are unable to find a solution, then the issue would be escalated within the business.