Provision of Account Based Ticketing Solution

Description

Contract to provide an Account Based Ticketing Solution which was let under two Lots, Lot 1 - Account Based Ticketing Solution and Lot 2 - Handheld Devices. The purpose of the contract is to provide the following: • A 'token agnostic' ABT solution which will support journey 'taps' from EMV and ITSO will be procured. • Improving customer journeys by modernising ticketing, offering improved accessibility, flexibility, and best value fares; • Enabling integration with other transport operators across multiple modes within the Liverpool City Region; • Supporting changes adopted through the multi operator zonal review; • Introducing a financially sustainable solution that makes best use of existing infrastructure and recent investments, including PVALs and the Smart Metro Portal; • Help protect and grow revenue; and • Adopt a sustainable retail solution that aligns with local and national ticketing strategies