Eastern MAT - Communications & Telephony Procurement

Description

The E-MAT Trust was established in 2010 under the name of CWA Trust. This evolved into Eastern MAT in 2017 The Trust is a family of inclusive and aspirational schools working together across the East of England The Trust currently encompasses 10 Primary and 1 secondary school with an additional primary likely to join before this contract commences. In addition to this the Trust is planning on growing and bidders should make the assumption that this would be on the basis of at least one school per annum. The strategy going forward is to combine all broadband connectivity, firewall services, and telephony into one single outsourced package for all existing schools and any new schools that join the Trust during the lifetime of the contract. EMAT recently completed a procurement to consolidate their ICT Support into a single outsourced Managed Service across all their sites. Internet filtering was part of the scope for that procurement and therefore will not form part of this procurement. The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the Stage 2 ITT will include, but not be limited to; A managed connectivity service to connect schools anywhere in England A broadband service for each school based on synchronous connectivity A 'failover' line A firewalled service A managed VoIP telephony service for each school to an agreed number of handsets each Support and maintenance service Full end to end single SLA approach Management of any 3rd parties required to provide the service Relevant monitoring, management, and reporting Full installation and transition service Value added services Technical interface into the Trusts outsourced support provision Bidders should note the following: The Trust will provide a standard contract as part of the ITT Pack There will be no requirement for TUPE