01 Procurement
Tender overview
- Buyer
- Sheffield Hallam University
- Status
- Complete
- Procurement method
- Award procedure without prior publication of a call for competition
- Category
- services
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Tender period
- Not supplied — Not supplied
Description
Sheffield Hallam University (SHU) employs a Customer Relationship Management (CRM)platform to develop, support and maintain CRM capability for approximately 1,650 professional services and academic staff members along with self-service functionality for 32,000 students. The technology enables a higher availability of resources to users and engages the University's ability to deploy new business services rapidly. This current implementation will grow to meet demand and form the basis for further development of an integrated Enterprise System.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Enterprise CRM Development and Maintenance
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 9 July 2024
Enterprise CRM Development and Maintenance
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 21 July 2024
03 Organisations
Buyers, suppliers and other parties
Sheffield Hallam University
City Campus,Howard Street, SHEFFIELD, UKE32, S11WB, United Kingdom
Companies House 02143539 →Centre for Effective Dispute Resolution
London, United Kingdom
Centre for Effective Dispute Resolution London
London, United Kingdom
Tribal Group
Sheffield, UKE, United Kingdom
Companies House 04128850 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.