01 Procurement
Tender overview
- Buyer
- NORTHERN GAS NETWORKS LIMITED
- Status
- Complete
- Procurement method
- Award procedure without prior publication of a call for competition
- Category
- services
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Tender period
- Not supplied — Not supplied
Description
NGN have awarded a contract to Topdesk for the IT Service Management Tool (ITSM) used by the Colleague Care Team at NGN to log, manage and close IT incidents that are reported to the team. This ITSM is also used as an asset repository for the IT equipment used in NGN and as a store for Knowledge Base Documents to help the team develop, share and retain knowledge in the systems that NGN use.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
IT Service Management Tool (
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 9 July 2024
IT Service Management Tool
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 3 September 2024
03 Organisations
Buyers, suppliers and other parties
NORTHERN GAS NETWORKS LIMITED
1100 Cetury Way,Thorpe Park Business Centre, Colton, LEEDS, UKE42, LS158TU, United Kingdom
GB-COH NORTHERN GAS NETWORKS LIMITEDNORTHERN GAS NETWORKS LIMITED
1100 Cetury Way,Thorpe Park Business Centre, Colton, LEEDS, UKE42, LS158TU, United Kingdom
Companies House 05167070 →Northern Gas Networks
Leeds, United Kingdom
Top Desk UK Limited
Hertfordshire, UKK, United Kingdom
Companies House 05396062 →Top Desk UK Limited
Hertfordshire, UKK, United Kingdom
GB-COH Top Desk UK LimitedCompanies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.