THE PROVISION OF LEAVE/HOLIDAY MANAGEMENT SOFTWARE AS A SERVICE SOLUTION

Description

Since 2017 HSE has managed the planning, booking and approval of holidays/annual leave, flexi leave and TOIL (Time Off in Lieu) using a software as a service (SaaS) solution provided by e-Days Absence Management Limited. This solution is a stand-alone service unconnected to the organisation's Human Resource (HR) system and the joiners/movers/leavers process; changes to working patterns/leave entitlements are populated on the system in a weekly batch file upload. HSE is coming to the end of the current contract and requires a service provider who will: • Configure their SaaS service to meet HSE's requirements - which, as a minimum, will be the replication of functionality for annual leave/holiday management, flexi leave management and TOIL management in use in the organisation today • Lead and manage the extract of data from the current system • Lead and conduct the input of extracted data into the service provider's SaaS service • Support and manage the data quality review, by HSE, of the input data before service Go Live • Support and maintain the service to meet agreed Service Levels, ensuring the service is available and performant for all HSE users • Support the production of management information (MI) reports from the SaaS service • Train the super users and administrators in their roles in the SaaS service.