FTS UK public procurement

Trader Support Services

HM Revenue & Customs

CompleteOCDS ID ocds-h6vhtk-049b31
Tender value£370,000,0001 awards · 1 contracts

01 Procurement

Tender overview

Updated 17 December 2025
Buyer
HM Revenue & Customs
Status
Complete
Procurement method
Competitive dialogue
Category
services
CPV classification
72250000 — System and support services
Tender period
Not supplied — 20 March 2025

Description

HMRC has appointed a service provider for the Trader Support Service (TSS) to: • provide a free end-to-end support package to manage the processes required to move goods between Great Britain and Northern Ireland on behalf of traders registered with the service; • educate businesses on the regime for moving goods between Great Britain and Northern Ireland, including changes introduced by the Windsor Framework, and the steps they need to take to comply with it; and • be available to all sizes of businesses moving goods between Great Britain and Northern Ireland. The service will include a digital portal to facilitate the movement of goods between Great Britain and Northern Ireland, self-serve guidance and specialist support for meeting customs obligations.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown
Active

Trader Support Service

Awarded
Not supplied
Award value
Not supplied
Suppliers
1
Signed contract
16 December 2025

03 Organisations

Buyers, suppliers and other parties

6 parties
Buyer

H M REVENUE & CUSTOMS

100 Parliament Street, London, UK, SW1A 2BQ, United Kingdom

Buyer

H M Revenue & Customs

100 PARLIAMENT STREET, LONDON, UKI32, SW1A2BQ, United Kingdom

Buyer

HM Revenue & Customs

100 Parliament Street, London, UKI32, SW1A2BQ, United Kingdom

ReviewBody

HM Revenue & Customs

100 Parliament Street, London, SW1A 2BQ, United Kingdom

ReviewBody

HM Revenue and Customs

London, United Kingdom

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.