01 Procurement
Tender overview
- Buyer
- Coventry University
- Status
- Complete
- Procurement method
- Award procedure without prior publication of a call for competition
- Category
- goods
- CPV classification
- 48000000 — Software package and information systems
- Tender period
- Not supplied — Not supplied
Description
The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
HALO Platform
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 5 May 2024
03 Organisations
Buyers, suppliers and other parties
Coventry University
Priory Street, COVENTRY, UKG33, CV15FB, United Kingdom
Companies House 07781274 →CDW Limited
One New Change, London, UKI, EC4M 9AF, United Kingdom
Companies House 02465350 →Coventry University
Priory Street, Coventry, CV15FB, United Kingdom
Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.