FTS UK public procurement

K280022574 tender_6262 - ServiceNow Managed Services 2025

Driver and Vehicle Standards Agency

CompleteOCDS ID ocds-h6vhtk-04f878
Tender value£10,000,0001 awards · 1 contracts

01 Procurement

Tender overview

Updated 24 September 2026
Buyer
Driver and Vehicle Standards Agency
Status
Complete
Procurement method
Competitive flexible procedure
Category
services
CPV classification
Not supplied
Tender period
Not supplied — Not supplied

Description

DVSA is seeking a managed services provider for Incident Management, Hardware Asset Management, Software Asset Management, Problem Management, Change Management, Service Management, Security Operations and Vulnerability Response. Our goals are to ensure timely resolution of incidents with minimal disruption.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown
Active

K28002257 – Service Now Managed Services 2025

Awarded
1 September 2025
Award value
£10,000,000
Suppliers
1
Signed contract
4 November 2025

03 Organisations

Buyers, suppliers and other parties

6 parties
Buyer

Driver and Vehicle Standards Agency

Berkeley House, Croydon Street, Bristol, UKK11, BS5 0DA, United Kingdom

GB-PPON PTMM-2614-YJDV
Tenderer

CAPGEMINI UK PLC

95 Queen Victoria Street, London, UKI31, EC4V 4HN, United Kingdom

GB-PPON PDLY-8986-RMHM
Supplier

Deloitte LLP

1 New Street Square, London, UKI31, EC4A 3HQ, United Kingdom

GB-PPON PQZJ-4654-XTJY
Tenderer

Flyform Limited

12 Cathedral Rd, Pontcanna, Cardiff, UKL22, CF11 9LJ, United Kingdom

GB-PPON PLZH-7477-CTYL
Tenderer

IBM LIMITED

20 York Road, London, UKI45, SE1 7ND, United Kingdom

GB-PPON PNQM-8935-PYGQ
Tenderer

Methods Holdings Limited

Saffron House 6-10 Kirby Street, London, US, EC1N 8TS, United States

GB-PPON PQHR-7986-WGRZ

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.