Oracle Support E-Business Suite (EBS) Database Administration (DBA) Support and EBS Technical and Functional Support

Description

Home Group is seeking Oracle Support in two distinct areas, E-Business Suite (EBS) Database Administration Support (DBA) and EBS Technical and Functional Support. In line with the tender brief and associated documentation, our goal is to establish a robust Oracle support contract tailored to meet our needs in two distinct mission critical areas, EBS DBA Support and EBS Technical and Functional Support. We aim to secure a contract that ensures comprehensive, reliable and efficient support services enabling Home Group to maintain and enhance our EBS infrastructure and operations effectively. Services will be divided into two separate lots, with no interdependencies or restrictions on the suppliers who may submit proposals for either lot:- Lot 1 - EBS DBA Support The initial contract term is three years, with the option to extend for up to two additional one-year periods for lot 1 - 3+1+1. This results in a total potential contract duration of five years for this particular lot. Extensions will be at the discretion of Home Group and will require agreement with the successful supplier. Lot 2 - EBS Technical and Functional Support The initial contract term is two years, with the option to extend for up to three additional one-year periods for lot 2 - 2+1+1+1. This results in a total potential contract duration of five years for this particular lot.