FTS UK public procurement

EAST0779 - Provision of Warden Alarm Response Services

Eastlight Community Homes

CompleteOCDS ID ocds-h6vhtk-050664
Tender value£240,0001 awards · 0 contracts

01 Procurement

Tender overview

Updated 2 February 2026
Buyer
Eastlight Community Homes
Status
Complete
Procurement method
Open procedure
Category
services
CPV classification
Not supplied
Tender period
Not supplied — 23 May 2025

Description

Eastlight is seeking to appoint a suitably qualified and experienced service provider to deliver a comprehensive 24‑hour Support Alarm Call Handling Service. The successful partner will be responsible for delivering a responsive, reliable, and customer‑focused call monitoring and escalation service to support Eastlight residents who use our alarm, telecare, or emergency call devices. The contract will run for an initial period of three (3) years, commencing on or around 1 July 2025. Eastlight reserves the right to extend the contract by up to two (2) additional periods of twelve (12) months each, subject to mutual agreement and satisfactory performance.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown
Pending

EAST0779 - Provision of Warden Alarm Response Services

Awarded
30 January 2026
Award value
£82,854
Suppliers
1
Signed contract
Not supplied

03 Organisations

Buyers, suppliers and other parties

3 parties
Buyer

Eastlight Community Homes

Eastlight House, Charter Way, Braintree, UKH34, CM77 8FG, United Kingdom

GB-PPON PDRZ-7469-PLCL
Supplier, Tenderer

Careium UK Limited

Aspinall House, Walker Office Park, Blackburn, Lancashire, UKD41, BB1 2QE, United Kingdom

GB-PPON PLPB-9615-NDDR

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

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