01 Procurement
Tender overview
- Buyer
- Rhondda Cynon Taf CBC
- Status
- Complete
- Procurement method
- Below threshold - without competition
- Category
- Not supplied
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
Provision of an omni-channel Contact Centre telephony platform for the Council's Coporate Contact Centre. The Council is to enter into a new short term contract with an alternative platform provider, recommended by the contact centre software provider. This is a new short term contract to coincide with the contact centre existing software licence term.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Contact Centre Telephone Solution
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 11 March 2025
03 Organisations
Buyers, suppliers and other parties
Rhondda Cynon Taf CBC
2 Llys Cadwyn, Porth, UKL15, CF37 4TH, United Kingdom
GB-PPON PDXZ-9391-VHZQHYBRIT SERVICES LTD
3 Building 3, Royal Ordnance Depot, Weedon Bec, Northamptonshire, United Kingdom,, Northampton, UKF24, NN7 4PS, United Kingdom
Companies House 10479291 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
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