BritDB

FTS UK public procurement

Newcastle Home Care Services Framework

Newcastle City Council

CompleteOCDS ID ocds-h6vhtk-050d3e
Tender value£139,320,0004 awards · 4 contracts

01 Procurement

Tender overview

Updated 24 July 2026
Buyer
Newcastle City Council
Status
Complete
Procurement method
Open procedure
Category
services
CPV classification
Not supplied
Tender period
Not supplied — 20 May 2026

Description

Newcastle City Council has a statutory duty to provide care and support services to residents who meet the national minimum eligibility threshold as defined by the Care Act 2014. The Council is committed to delivering a high-quality, responsive, and accessible home care service that enables individuals to live independently, safely, and meaningfully within their own homes and communities. This contract will support adults residing in the City of Newcastle who meet the national eligibility criteria, including: Older people aged 65 and over Adults (18+) with mental health needs Adults (18+) with physical disabilities, including sensory impairments Adults (18+) with specific needs, such as dementia, learning disabilities, autism diagnosis's, mental health conditions, end-of-life or palliative care, sudden onset or acquired brain injuries The service will operate 365 days a year (366 in leap years), between the hours of 7:00 AM and 11:00 PM.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

4 shown
Active

Award of Zone 1

Awarded
5 July 2026
Award value
Not supplied
Suppliers
2
Signed contract
Not supplied
Active

Award for Zone 2

Awarded
5 July 2026
Award value
Not supplied
Suppliers
2
Signed contract
Not supplied
Active

Award of Lot 3

Awarded
5 July 2026
Award value
Not supplied
Suppliers
2
Signed contract
Not supplied
Active

Award of Lot 4

Awarded
5 July 2026
Award value
Not supplied
Suppliers
2
Signed contract
Not supplied

03 Organisations

Buyers, suppliers and other parties

23 parties
Buyer

Newcastle City Council

Civic Centre, Newcastle Upon Tyne, UKC22, NE1 8QH, United Kingdom

GB-PPON PBHM-6848-TWYG
Supplier, Tenderer

BE CARING LTD

3rd Floor Arden House Regent Centre, Newcastle Upon Tyne, UKC22, NE3 3LZ, United Kingdom

Companies House 05367714 →
Supplier, Tenderer

COMFORT CALL LIMITED

Cardinal House Abbeyfield Court, Nottingham, UKF14, NG7 2SZ, United Kingdom

Companies House 05763279 →
Tenderer

EXCELLENCE HEALTHCARE SERVICES LTD

Trident Court, 1 Oakcroft Road, Chessington, Surrey, England, UKI63, KT9 1BD, United Kingdom

Companies House 13267832 →
Supplier, Tenderer

HALES GROUP LIMITED

10 Flag Business Exchange, Vicarage Farm Road, Peterborough, UKH11, PE1 5TX, United Kingdom

Companies House 03756814 →
Tenderer

NIGHTINGALES COMMUNITY CARE LIMITED

6-8 Yarm Road Enterprise House, Stockton-On-Tees, UKC11, TS18 3NA, United Kingdom

Companies House 09606318 →
Tenderer

ROUTES HEALTHCARE (NORTH) LIMITED

Cedar House Sandbrook Business Park, Sandbrook Way,, Rochdale, UKD37, OL11 1LQ, United Kingdom

Companies House 06862372 →
Supplier, Tenderer

SPRINGFIELD HOME CARE SERVICES LIMITED

Unit 2 Fusion Court, Aberford Road, Leeds, UKE42, LS25 2GH, United Kingdom

Companies House 03742352 →
Supplier, Tenderer

ST. ANTHONY OF PADUA COMMUNITY ASSOCIATION

Community Centre Welbeck Road, Newcastle Upon Tyne, UKC22, NE6 3BT, United Kingdom

Companies House 02025848 →
Tenderer

SUPPORT HEALTH AND WELLBEING LIMITED

Software Center, Office 20, Sunderland, UKC23, SR1 1PB, United Kingdom

Companies House 12496675 →
Tenderer

SURECARE NEWCASTLE LIMITED

The Grainger Suite Regent Centre, Newcastle Upon Tyne, UKC22, NE3 3PF, United Kingdom

Companies House 10601274 →

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

FTS
Find a Tender OCDS data

Official UK procurement releases compiled into one process record.

Snapshot 22 August 2026→

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.