Digital Transformation Delivery Partner - Donor and Session Programme

Description

The Donor and Session Programme (DASP) is a strategically critical, four-year transformation programme to modernise NHS Blood and Transplant’s (NHSBT) donor engagement, appointment booking, and session management systems across whole blood, platelets, and plasma. We are reducing our dependency on ageing systems and replacing outdated, paper-heavy processes with one seamless, end-to-end digital system. This will cover everything from booking an appointment to completing health checks and managing the donation session itself. To achieve such an innovative and ambitious programme, we must recognise this complexity, be comfortable with the pace of learning and adapting, and focus our energy on supporting safe, steady progress. Constructive engagement, shared ownership, and leadership alignment will be critical to sustaining momentum and delivering the transformation successfully. We therefore require partners with the breadth of transformation and technical skills and knowledge who will work in partnership with NHSBT, programme teams, stakeholders, partners and other suppliers to help deliver a fundamental, sustained and safe shift in NHSBT’s operating model, technology and capabilities. Further information regarding DASP can be found in the supporting ‘ITT Information for Bidders’ documents which are located within the attachments area of Atamis. This procurement seeks to establish a contract with a suitably qualified and experienced Digital Transformation Delivery Partner. It is anticipated that separate procurements will follow for a Technical Implementation Partner and a Business Change Partner. Please note that the supplier appointed under this contract will not be eligible to participate in either of these subsequent procurements.