FTS UK public procurement

Flexible Light Touch Framework Agreement for Support Worker / Navigator Services

Birmingham City Council

CompleteOCDS ID ocds-h6vhtk-05239f
Tender value£35,000,0003 awards · 0 contracts

01 Procurement

Tender overview

Updated 19 June 2026
Buyer
Birmingham City Council
Status
Complete
Procurement method
Open procedure
Category
services
CPV classification
Not supplied
Tender period
Not supplied — 23 January 2026

Description

Birmingham City Council (the "Council") wishes to establish a Light Touch Open Framework (LTOF) for the provision of Support Worker/Navigator Services. The framework will be available to the Birmingham Children’s Trust (BCT). The scope of the procurement is to establish a framework agreement with a range of providers to deliver support worker/navigator services for Birmingham citizens with multiple disadvantages; for more information see the framework specification document reference 003 P3358 Service Specification. The services will provide a person-centred approach to support and advice in relation to self-management within the systems and services provided. This includes, but is not restricted to, housing, recovery from homelessness (or risk of) and any associated support needs, recovery from substance misuse, trauma-informed support and health care advice and interventions. Some citizens may be rough sleeping, are at risk of rough sleeping or being made homeless. The framework will commence on 1st April 2026 and will be in place for a period of 6 years with the opportunity to extend for a further 2 years plus 2 years subject to funding and satisfactory performance. The scale and scope of this framework will be reviewed and potentially expanded at various stages during the term of the agreement. Contracts called-off from the framework may extend beyond the expiry date of the framework. The Procurement Process to appoint organisations to the Light Touch Open Framework will be conducted in accordance with the Procurement Act 2023 as permitted by Section 9 and Schedule 1. This procedure allows for a more flexible approach to the procurement of certain social and health services to undertake a bespoke procurement process that considers elements of the Open Procedure, Framework and Open Framework procedures. The framework may reopen at various intervals linked to commissioning requirements, funding cycles and extension periods. This will enable commissioners to update the framework as necessary to respond to funding and market developments for the duration of the framework. The LTOF has been divided into the following Lots. • Lot 1: Young People aged 16-24 years • Lot 2: Adults Singles & Couples aged 25 years and over • Lot 3: Female Only aged 18 years plus Tenderers may bid for one or more or all Lots and all tenderers who meet the minimum quality criteria will be appointed to the framework. Where new Lots are introduced onto the LTOF, provision will be made for those providers that have demonstrated appropriate capability to be awarded to the LTOF to transfer to other Lots as appropriate; subject to meeting any additional criteria. This will provide efficiencies in both reduced bidding and evaluation time. This principle will be applied to new and refreshed Lots where appropriate. There are two procedures the Council can utilise to award Call-Off Contracts for the services required, Call Off With Competition or Call Off Without Competition. Additional commissioning requirements may be added during the term of the LTOF. The following services and values been identified as potential additions: - Support for people who have multiple disadvantages - Support for people with disabilities - Support for survivors of domestic abuse - Support for people requiring recovery activities - Support for families - Market development for micro companies - A specific lot for support for families There may be additional requirements. Any increase in value will be subject to the Council’s governance arrangements, market engagement and, where appropriate the re-opening of the LTOF. This may result in additional Lots being added to the LTOF.

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This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

3 shown
Active

Young People aged 16-24 years old

Awarded
3 June 2026
Award value
£0
Suppliers
7
Signed contract
Not supplied
Active

Adults Single & Couples aged 25yrs plus

Awarded
3 June 2026
Award value
£0
Suppliers
12
Signed contract
Not supplied
Active

Female Only aged 18yrs plus

Awarded
3 June 2026
Award value
£0
Suppliers
9
Signed contract
Not supplied

03 Organisations

Buyers, suppliers and other parties

14 parties
Buyer

Birmingham City Council

Council House, 1 Victoria Square, Birmingham, UKG31, B1 1BB, United Kingdom

GB-PPON PCJJ-4826-QMLZ
Supplier

ACTIVO CARE LIMITED

Kings House Business Centre,, Wolverhampton, UKG39, WV2 4DT, United Kingdom

GB-PPON PGDT-3855-RXDQ
Supplier

Birmingham Voluntary Service Council

Latham House 5th Floor, 33-34 Paradise Street, Birmingham, UKG31, B1 2AJ, United Kingdom

GB-PPON PRMR-8438-TRPW
Supplier

Caring for Communities and People (CCP)

340 High Street, Cheltenham, UKK13, GL50 3JF, United Kingdom

GB-PPON PPPD-4888-TVMH
Supplier

Citizens Advice Mid Mercia

114 Church Street, Church Gresley, Swadlincote, UKF13, DE11 9NR, United Kingdom

GB-PPON PXDJ-8641-BZBW
Supplier

Claremont Living Group Limited

18-21 Summer Hill Terrace, Birmingham, UKG31, B1 3RA, United Kingdom

GB-PPON PHLC-9142-QPTW
Supplier

Cranstoun Services Limited

Thames Mews, Esher, UKJ25, KT10 9AD, United Kingdom

GB-PPON PRYC-5772-DDJX
Supplier

Health Exchange

Avoca Court 27 Moseley Road, Birmingham, UKG31, B12 0HJ, United Kingdom

GB-PPON PLTW-3146-CZLM
Supplier

Shelter, The National Campaign for Homeless People Limited

88 Old Street, London, UKI43, EC1V 9HU, United Kingdom

GB-PPON PXNT-4672-RTYD
Supplier

SIFA Fireside

48-52 Allcock Street, Birmingham, UKG31, B9 4DY, United Kingdom

GB-PPON PBNW-7849-GPQG
Supplier

Spring Housing Association

22 Old Walsall Road, Birmingham, UKG31, B42 1DT, United Kingdom

GB-PPON PLLN-3845-GPVJ
Supplier

St Basils

71-75 Allcock Street Deritend, Birmingham, UKG31, B9 4DY, United Kingdom

GB-PPON PBHV-1452-TWVY
Supplier

The Salvation Army

1 Champion Park, London, UKI44, SE5 8FJ, United Kingdom

GB-PPON PQQQ-1841-MWRJ
Supplier

Trident Reach the People Charity

Fairlie House, 10 Trident Close, Birmingham, UKG31, B23 5TD, United Kingdom

GB-PPON PVJC-6642-CJNJ

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.