FTS UK public procurement

DHSC: CNO: National Breast Feeding Helpline 2026-2031

Department of Health & Social Care

CompleteOCDS ID ocds-h6vhtk-052446
Tender value£5,598,5001 awards · 0 contracts

01 Procurement

Tender overview

Updated 2 July 2026
Buyer
Department of Health & Social Care
Status
Complete
Procurement method
Open procedure
Category
services
CPV classification
Not supplied
Tender period
Not supplied — 4 June 2026

Description

Delivery of the National Breastfeeding Helpline, which provides breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK.

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This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown
Active

DHSC: OHID: National Breast Feeding Helpline 2026

Awarded
22 June 2026
Award value
£4,978,957
Suppliers
1
Signed contract
Not supplied

03 Organisations

Buyers, suppliers and other parties

9 parties
Buyer

Department of Health & Social Care

39 Victoria Street, London, UKI32, SW1H 0EU, United Kingdom

GB-PPON PMQG-9965-CHZR
Tenderer

Clearanswer Call Centre Limited

162-164 High Street, Rayleigh, UKH37, SS6 7BS, United Kingdom

Tenderer

Echo-U Limited

3rd floor Tyne House, 26 Side, Newcastle Upon Tyne, UKC22, NE1 3JA, United Kingdom

Tenderer

Families and Babies

95 Cathedral Walk The Ridings, Wakefield, UKE45, WF1 1YD, United Kingdom

Tenderer

Inizio Engage

8th Floor Holborn Gate, London, UKI31, WC2A 1AN, United Kingdom

Tenderer

National Childbirth Trust

27 Old Gloucester Street, London, UKI31, WC1N 3AX, United Kingdom

Tenderer

R.S.V.P. (MEDIA RESPONSE) LIMITED

Level 7 One Canada Square, London, UKI42, E14 5AA, United Kingdom

Tenderer

SENSEE OPERATIONS LIMITED

Kingsgate, Birkenhead, UKD74, CH41 1LH, United Kingdom

Supplier, Tenderer

The Breastfeeding Network

49 Unit 49,Sir James Clark Building, Paisley, UKM83, PA1 1TJ, United Kingdom

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.