FTS UK public procurement

Framework Agreement for the Provision of Interpreting, Translation and Related Language and Communication Support Services

Norfolk County Council

CompleteOCDS ID ocds-h6vhtk-052592
Tender value£10,040,0005 awards · 0 contracts

01 Procurement

Tender overview

Updated 14 May 2026
Buyer
Norfolk County Council
Status
Complete
Procurement method
Competitive flexible procedure
Category
services
CPV classification
Not supplied
Tender period
Not supplied — Not supplied

Description

Norfolk County Council (NCC), on behalf of and delegated by the INTRAN Partnership, have let a Multi-Provider Framework for the provision of high quality, value-for-money and innovative Interpreting, Translation and Related Language and Communication Support Services in the East of England and surrounding regions. Norfolk County Council has assigned expert suppliers to the framework, for each lot, who can provide services from interpreters, translators and other language and communication professionals to successfully respond to booking requests made by our member organisations. INTRAN is a public-facing multi-agency partnership that ensures people who are Deaf, and speakers of other languages or dialects than English with limited or no English proficiency, have equitable access to information and services through the provision of professional interpreting, translation, transcription and other language and communication support services. Two applicants have been admitted to the Framework under Lots 1,2,3,4 and 5.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

5 shown
Pending

Face to Face and Remote English/British Sign Language Interpreting, Translation and Other Language and Communication Support Services

Awarded
13 May 2026
Award value
£1,600,000
Suppliers
2
Signed contract
Not supplied
Pending

Face to Face and Remote English/Other Languages and Dialects Interpreting

Awarded
13 May 2026
Award value
£4,500,000
Suppliers
2
Signed contract
Not supplied
Pending

Telephone, audio and video Interpreting services (English/BSL/Other languages and Dialects than English) on demand and related goods and services.

Awarded
13 May 2026
Award value
£3,500,000
Suppliers
2
Signed contract
Not supplied
Active

Video Relay Services for BSL users

Awarded
13 May 2026
Award value
£200,000
Suppliers
2
Signed contract
Not supplied
Pending

Translation Services and Other Communication Support Services

Awarded
13 May 2026
Award value
£2,500,000
Suppliers
2
Signed contract
Not supplied

03 Organisations

Buyers, suppliers and other parties

9 parties
Buyer

Norfolk County Council

County Hall, Martineau Lane, Norwich, UKH15, NR1 2DH, United Kingdom

GB-PPON PDYH-3246-XWTR
Supplier

SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY) LTD

First Floor, Ipsley Barn Berrington Close, Redditch, UKG12, B98 0TJ, United Kingdom

Companies House 04802772 →

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.