01 Procurement
Tender overview
- Buyer
- General Pharmaceutical Council
- Status
- Complete
- Procurement method
- Below threshold - limited competition
- Category
- Not supplied
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
We have around 300 staff. We have about 15 IT staff. Our service desk is located at our London office. We process around 300 tickets (incidents and service requests) per month. We follow ITIL processes, so the tool needs to adhere to ITIL principles and support those processes. In addition, we currently use our current tool for Change and Problem management, including asset management of laptops and mobile phones. We are looking to procure a Software as a Service (SaaS) ITSM Tool to meet our requirements.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
IT Magement Service Tool
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 1 May 2025
03 Organisations
Buyers, suppliers and other parties
General Pharmaceutical Council
Level 14, One Cabot Square, Canary Wharf, London, UKI42, E14 4QJ, United Kingdom
GB-PPON PXRY-5513-YMDNTOPDESK UK LIMITED
5 Elstree Gate, Borehamwood, UKH23, WD6 1JD, United Kingdom
Companies House 05396062 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
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