FTS UK public procurement

Contact Centre Software/Contact Centre as a Solution

The Riverside Group Limited

PlannedOCDS ID ocds-h6vhtk-052964
Tender valueNot supplied0 awards · 0 contracts

01 Procurement

Tender overview

Updated 5 August 2026
Buyer
The Riverside Group Limited
Status
Planned
Procurement method
Not supplied
Category
goods
CPV classification
Not supplied
Tender period
Not supplied — Not supplied

Description

The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities. A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

0 shown

No award object is present in this compiled process yet.

03 Organisations

Buyers, suppliers and other parties

1 parties
Buyer

The Riverside Group Limited

2 Estuary Boulevard, Speke, Liverpool, UKD72, L24 8RF, United Kingdom

GB-MPR 30938R

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.