Tender overview

Updated 5 February 2026

Buyer: British Council
Status: Complete
Procurement method: Open procedure
Category: goods
CPV classification: Not supplied
Tender period: Not supplied — 15 July 2025

Description

British Council is looking to award and contract to an expert service provider with an already tried and tested AI powered Chat bot to support with customer journey on its English Online website.

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown

Active

EOL AI Customer Chat Bot

Awarded: 11 August 2025
Award value: £168,990
Suppliers: 1
Signed contract: 7 November 2025

03 Organisations

Buyers, suppliers and other parties

2 parties

Buyer

British Council

1 Redman Place, London, UKI41, E20 1JQ, United Kingdom

GB-PPON PHTN-1551-GCQH

Supplier

AWTG Limited

8 Canham Mews, Canham Road, London, UKI73, W3 7SR, United Kingdom

Companies House 05793772 →

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

FTS

Find a Tender OCDS data

Official UK procurement releases compiled into one process record.

Snapshot 22 August 2026→

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.