01 Procurement
Tender overview
- Buyer
- South Yorkshire Mayoral Combined Authority
- Status
- Complete
- Procurement method
- Below threshold - without competition
- Category
- Not supplied
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
This is a contact for South Yorkshire Police. The solution is an IT service management tool which has underpins the daily operations of the IT department. The system provides, ticketing, CRM, change management, incident management, problem management, SLA tracking and performance metrics for the department as well as providing a self-service portal for approx. 10,000 police officers and staff across SYP and HP
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
SYP - Sostenuto Sunrise Support and Maintenance
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 25 June 2025
03 Organisations
Buyers, suppliers and other parties
South Yorkshire Mayoral Combined Authority
11 Broad Street West, Sheffield, UKE32, S1 2BQ, United Kingdom
GB-PPON PDBT-6675-QXPNSUNRISE SOFTWARE LIMITED
167-169 Great Portland Street, London, UKI32, W1W 5PF, United Kingdom
Companies House 02972424 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.