01 Procurement
Tender overview
- Buyer
- NHS England
- Status
- Complete
- Procurement method
- Open procedure
- Category
- services
- CPV classification
- Not supplied
- Tender period
- Not supplied — 9 February 2026
Description
By developing an understanding of user needs across the NHS, exploring feasible design options, and identifying constraints and dependencies, this project aims to design a national, holistic model for patient feedback across the NHS in England. The model will set out an overview of how the NHS collects, processes and disseminates feedback data that is purpose driven, cohesive, effective and designed to support improvement. In addition to the model design, the project will produce an implementation roadmap to support the transition from the current state to the future state.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
- Awarded
- 6 May 2026
- Award value
- £395,000
- Suppliers
- 1
- Signed contract
- Not supplied
Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 12 August 2026
03 Organisations
Buyers, suppliers and other parties
NHS England
Wellington House, 133-135 Waterloo Rd, London, UKI45, SE1 8UG, United Kingdom
GB-PPON PDPT-3135-BWWYKings Fund
11-13 Cavendish Square, London, UKI32, W1G 0AN, United Kingdom
GB-PPON PHWB-5853-ZMLTCompanies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.