01 Procurement
Tender overview
- Buyer
- Department for Work & Pensions
- Status
- Complete
- Procurement method
- Competitive flexible procedure
- Category
- services
- CPV classification
- Not supplied
- Tender period
- Not supplied — 27 October 2025
Description
Payment Exception Project is a cash-out service required to fulfil the Secretary of State obligation to ensure payment of entitlement to customers who do not have a transactional account (bank, building society, credit union). The service supports unbanked customers to receive payment of entitlement through an alternate method of payment to that of the BACS payment process, on a date of payment entitlement.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Payment Exception Service
- Awarded
- 19 August 2026
- Award value
- £12,997,124
- Suppliers
- 1
- Signed contract
- Not supplied
03 Organisations
Buyers, suppliers and other parties
Department for Work & Pensions
Caxton House, 6-12 Tothill Street, London, SW1H 9NA, London, UKI32, SW1H 9NA, United Kingdom
GB-PPON PJCP-7274-TLRQPaypoint Network LTD
1 The Boulevard, Shire Park, Welwyn Garden City, Hertfordshire, UKH23, AL7 1EL, United Kingdom
Companies House 02973115 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.