01 Procurement
Tender overview
- Buyer
- West Midlands Combined Authority
- Status
- Complete
- Procurement method
- Award procedure without prior publication of a call for competition
- Category
- goods
- CPV classification
- 48000000 — Software package and information systems
- Tender period
- Not supplied — Not supplied
Description
West Midlands Combined Authority has awarded a contract to 8X8 for the delivery of WMCA's Cloud Contact Centre Platform via the Gcloud 13 platform. The contract is to run from June 2025 - June 2026.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Contact Centre Delivery
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 13 August 2025
03 Organisations
Buyers, suppliers and other parties
West Midlands Combined Authority
16 Summer Lane, Birmingham, UKG31, B193SD, United Kingdom
Identifier PGMD-1353-PZVX8X8 UK Limited
Aylesbury, UKG, United Kingdom
Companies House 05083841 →West Midlands Combined Authority
Birmingham, United Kingdom
Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.