01 Procurement
Tender overview
- Buyer
- Rotherham Borough Council
- Status
- Complete
- Procurement method
- Below threshold - unknown
- Category
- Not supplied
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data. Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Information Technology Service Management (ITSM) Solution
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 21 May 2025
03 Organisations
Buyers, suppliers and other parties
Rotherham Borough Council
Riverside House, Main Street, Rotherham, UKE31, S60 1AE, United Kingdom
GB-PPON PGYC-3376-BGQPINDUSTRIAL AND FINANCIAL SYSTEMS, IFS UK LTD
Bourne House Lotus Park, Staines-Upon-Thames, UKJ25, TW18 3AG, United Kingdom
Companies House 03277022 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.