Tender overview

Updated 4 December 2025

Buyer: Housing Ombudsman Service
Status: Complete
Procurement method: Below threshold - without competition
Category: Not supplied
CPV classification: Not supplied
Tender period: Not supplied — Not supplied

Description

G-Cloud 14 services required • Ongoing maintenance, hosting & support of HOS's existing website • Regular patching and upkeep of security protocols to maintain continuity of service • Website development work where requested • Carrying out annual accessibility audits to maintain access • Capture of website analytics • Training needs as and required • Ongoing maintenance and development work on the online webform - this is an area we frequently update and needs specialist attention Additional Services • Capture, display and publication of HOS's determination cases and landlord performance reports for public view and download if required. • Support of webchat functionality by outsourced enquiries services partner. • UIX support services to ensure smart user engagement with our products.

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown

Active

Website Hosting and Support

Awarded: Not supplied
Award value: £50,000
Suppliers: 1
Signed contract: 1 December 2025

03 Organisations

Buyers, suppliers and other parties

2 parties

Buyer

Housing Ombudsman Service

10 South Colonnade, Canary Wharf, London, UKI42, E14 4PU, United Kingdom

GB-PPON PVRH-3373-HNXR

Supplier

CIVIC COMPUTING LIMITED

12 South Charlotte Street, Edinburgh, UKM75, EH2 4AX, United Kingdom

Companies House SC221925 →

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

FTS

Find a Tender OCDS data

Official UK procurement releases compiled into one process record.

Snapshot 22 August 2026→

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.