01 Procurement
Tender overview
- Buyer
- South Tyneside Borough Council
- Status
- Complete
- Procurement method
- Below threshold - open competition
- Category
- services
- CPV classification
- Not supplied
- Tender period
- Not supplied — 5 December 2025
Description
South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies. We would like the successful provider to use the government's set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:- • Separate covering letter • All required TSM questions • Two additional open text questions • Six demographic questions (9 options max per question, previously one A4 side)
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Tenant Satisfaction Survey
- Awarded
- 18 December 2025
- Award value
- £46,785
- Suppliers
- 1
- Signed contract
- 14 January 2026
03 Organisations
Buyers, suppliers and other parties
South Tyneside Borough Council
Town Hall and Civic Offices, Westoe Road, South Shields, UKC22, NE33 2RL, United Kingdom
GB-PPON PYPB-8737-VBHGARP RESEARCH LTD
1 Dickenson Court, Sheffield, UKE32, S35 2ZS, United Kingdom
Companies House 07342249 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
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