01 Procurement
Tender overview
- Buyer
- Connexus Homes Limited
- Status
- Complete
- Procurement method
- Below threshold - open competition
- Category
- services
- CPV classification
- Not supplied
- Tender period
- Not supplied — 16 January 2026
Description
Connexus requires a qualified provider to design, deliver, and report on Tenant Satisfaction Measure (TSM) perception surveys in full compliance with the Regulator of Social Housing’s guidelines. Other satisfaction surveys will also be required such as new tenant surveys (up to 500 p.a.) and other service area feedback surveys, such as ASB, new kitchen/bathroom installations, and/or others as required. These are not expected to exceed 1,000 combined surveys p.a. (excluding TSMs).
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
TSM and Customer Feedback Surveying Services
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 2 March 2026
03 Organisations
Buyers, suppliers and other parties
Connexus Homes Limited
The Gateway, The Auction Yard, Craven Arms, UKG22, SY7 9BW, United Kingdom
GB-PPON PZTX-9645-HPZJAcuity Research and Practice Limited
35 Mount Pleasant, Bishops Tawton, Devon, UKK43, EX32 0AQ, United Kingdom
Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
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