FTS UK public procurement

QQ25/019 Provision of an Out of Hours Repairs Call Centre

Tamworth Borough Council

CompleteOCDS ID ocds-h6vhtk-05f775
Tender value£30,0001 awards · 1 contracts

01 Procurement

Tender overview

Updated 29 May 2026
Buyer
Tamworth Borough Council
Status
Complete
Procurement method
Below threshold - open competition
Category
services
CPV classification
Not supplied
Tender period
Not supplied — 28 January 2026

Description

Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab’s Law. The OOH service is a critical safety function, providing essential support to residents outside of standard working hours.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown
Active

QQ25/019 Provision of an Out of Hours Repairs Call Centre

Awarded
Not supplied
Award value
Not supplied
Suppliers
1
Signed contract
26 May 2026

03 Organisations

Buyers, suppliers and other parties

2 parties
Buyer

Tamworth Borough Council

Marmion House, Lichfield Street, Tamworth, UKG24, B79 7BZ, United Kingdom

GB-PPON PTDD-5754-QXLV
Supplier

ORCA BUSINESS SUPPORT LIMITED

8 Wilkinson Business Park, Wrexham, UKL23, LL13 9AE, United Kingdom

GB-PPON PVRH-4196-BQZT

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.