FTS UK public procurement

Customer Experience Platform

MONEY AND PENSIONS SERVICE

CompleteOCDS ID ocds-h6vhtk-05fb64
Tender valueNot supplied1 awards · 1 contracts

01 Procurement

Tender overview

Updated 22 December 2025
Buyer
MONEY AND PENSIONS SERVICE
Status
Complete
Procurement method
Award procedure without prior publication of a call for competition
Category
goods
CPV classification
48445000 — Customer Relation Management software package
Tender period
Not supplied — Not supplied

Description

To Provide a Cloud based - Customer Experience Platform subscription, Licensing and support for the contract duration

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown
Active

Customer Experience Platform

Awarded
Not supplied
Award value
Not supplied
Suppliers
1
Signed contract
18 December 2025

03 Organisations

Buyers, suppliers and other parties

3 parties
Buyer

MONEY AND PENSIONS SERVICE

Money & Pensions Service Borough Hall, Bedford, UKH24, MK429AB, United Kingdom

ReviewBody

Money and Pensions Service

Bedford, United Kingdom

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.