01 Procurement
Tender overview
- Buyer
- The Swaythling Housing Society Ltd (Trading as Abri)
- Status
- Complete
- Procurement method
- Competitive flexible procedure
- Category
- services
- CPV classification
- Not supplied
- Tender period
- Not supplied — 13 February 2026
Description
In 2026 Abri commences its new corporate strategy. Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need. A key aspect of improving our services (making them better match our ideals) is to understand our current customer journeys, understand what good looks like, and understand the gap between the two. With clear realistic and actionable plans to close those gaps to inform future practice.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Customer Journey Mapping Service
- Awarded
- 24 March 2026
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 20 April 2026
03 Organisations
Buyers, suppliers and other parties
The Swaythling Housing Society Ltd (Trading as Abri)
Collins House, Bishopstoke Road, Eastleigh, UKJ35, SO50 6AD, United Kingdom
GB-MPR 10237RREINVIGORATION LTD
Sbarc/Spark, Cardiff, UKL22, CF24 4HQ, United Kingdom
Companies House 06773960 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.